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Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.

Work experience

Dec 2001Present


U.S. Navy

 More than eight years experience.Immense skill in the use and operation of hand tools, power tools, and mechanical equipment required for the work in a safe and efficient manner. Strong ability to perform assigned semi-skilled and skilled equipment operation, construction, and maintenance tasks properly and efficiently. Profound ability to maintain accurate records and complete activity reports. In-depth ability to work independently in the absence of supervision.Dedicated, loyal, customer oriented person and highly motivated to succeed in any position. Strong knowledge of practices and principles of employee supervision, including work assignment, planning, review and training staff in work procedures. Wide knowledge of techniques, procedures, policies, materials, equipments and supplies related to operation, construction, repair and maintenance of facilities and infrastructure found in municipal setting. Uncommon time management and organizational skills with attention to detail.

Dec 2001Present


U.S. Navy

Trained and managed from 3 to 7 associates  and achieved significant improvements in their productivity. Successfully handled customer and employee complaints before reaching upper management.Provided assistance in administering employee relations and utilizing "Open Door Policy".  Planned, prepared, and devised work schedules, according to budgets and workloads.Observed and evaluated worker's performance. Resolvedcomplaints and answered questions of customers regardingservices and procedures.

Oct 1997Apr 2001

Warehouse Worker

Berrien Spring Distribution Company

Gathering items from shelves from a list for customers and/or paper work done by the shift leader. Restocking shelves with new items brought in by trucks. Experience in driving a forklift to remove pallets from trucks that brought in new shipments of items to be restocked in the warehouse. Experience in managing 5 to 10 people and running operations to make sure that the right items are loaded and unloading to and from the correct truck.

the Distribution company I worked for had between 100 and 300 customers, so the people had to find the items and place them on pallets to be shipped off. My job was to have them unload the correct pallets from the trucks, make sure it was the right items that had to come to our shop. Then make sure that all the items were placed on the correct shelves. I also had to go through the items on the shelves to make sure when we had to order more or if we had to much of one thing.