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Work experience

May 2010Present

Events Assistant

Country Inn & Suites by Carlson

• On-site for wedding receptions, banquets and corporate events 

• Corresponded with customers to finalize details for events

• Negotiated meeting space rates with customers

• Provided excellent customer service to establish positive relationships 

and improve sales retention

• Created, edited and distributed banquet event orders 

• Processed and distributed invoices for payment

• Designed menus, brochures and various marketing materials

• Created diagrams to assist staff in meeting room set up

• Worked with a variety of vendors including caterers, decorators, 

bartenders and DJs

• Proficient at using Innfusion event planning software and  

audio-visual equipment

• Experience with Microsoft Word, Excel and Publisher

Sep 2009May 2010

Event Services Intern

AmericInn Hotel & Conference Center

• Assisted in all aspects of planning and executing conference center events 

• Developed relationships with customers to promote sales

• Researched and compiled sales leads 

• Wrote pitch letters to recruit sports teams and achieve revenue goals

• Helped establish pricing, interviewed potential employees and created 

policies, checklists, customer satisfaction surveys, and marketing materials 

• Assisted with bridal expos, bridal meetings and catering meetings

• Managed Facebook page

• Used Innfusion event planning software

Sep 2007Dec 2008

Student Development Representative

MSU Annual Fund

• Cold called alumni to update information and solicit donations

• Generated sales by building rapport with alumni

• Individually raised more than $7,000 for MSU