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Skills

Microsoft Office
Spanish Language

Interest

I am a big fan of competitive sports. I especially enjoy football, the NBA and NFL. I love to run and am particularly proud of my completion of the London Marathon in 2011. I spend my free time socializing with friends and family, reading novels and watching movies. I am also passionate about music. I like to keep abreast of new and upcoming musicians, and attend live performances regularly.

Work experience

Oct 2013Present

Associate, Lettings Manager

Knight Frank LLP, Head of Aldgate Lettings, E1
  • Managing a team of 4 agents
  • Ensuring the meeting of revenue targets
  • Managing/Setting yearly budgets; including staff, advertising and management costs
  • Hiring and training new staff
  • Winning new instructions
  • Conducting valuations
  • Negotiating fee rates
  • Taking part in large scale advertising programmes; including presentations to media, both local and London-wide
  • Networking
  • Approving all transactions by agents
  • Handling and responding to complaints
  • Ensuring the brands reputation is upheld by all staff
  • Conducting meetings and face to face presentations
  • Maintaining a database of existing clients
  • Presenting monthly and yearly figures
  • Creating and presenting market-leading research including advice for prospective landlords and clients, all of which is distributed worldwide in over 450 locations
  • Creating and leading presentations to overseas investors
  • Representing the company in community events; including Christmas Festivals and local business events
Mar 2008Oct 2012

Lettings Manager- City and Canary Wharf

Atkinson McLeod
  • Managing a team of 10 individual agents
  • Ensuring the meeting of revenue targets
  • Hiring and training new staff members
  • Winning new instructions
  • Updating advertising schemes; including social media
  • Networking 
  • Creating yearly budgets and marketing strategies
  • Approving all transactions by agents
  • Handling and responding to complaints
  • Maintaining brand awareness via print and internet based media
  • Conducting meetings and face to face presentations
  • Maintaining a database of existing clients
  • Presenting monthly and yearly figures
  • Maintaining a fleet of company cars
Oct 2006Mar 2008

Administrative Assistant

Rochford District Council
  • Maintaining the government run "paper-less office" program
  • Daily updates on the system
  • Dealing with any on-site issues
  • Training new team members and council staff (over 250 people)
  • Interacting with any public issues with the council website
  • Data Management
  • Ensuring the system meets current data manager laws
  • Dealing with inbound calls from the public

References

Giles Atkinson

Gary Hall

John McDermott

Daniel McLeod

Education

Sep 2004Jul 2005

HNC

Barking and Dagenham College
Sep 2002Jul 2004

BTEC National Diploma

Barking and Dagenham College
Sep 1997Jul 2002

11 GCSE grades A*-C

Barking Abbey

Certifications

Lettings and Property Management Law

ARLA