• Littleton CO

Thomas Nash

Product/Project Manager


Accomplished IT Leader in Product Management, Software Development, Quality Assurance and Process Improvement with over 15+ years of experience delivering quality software products for insurance, e-commerce, financial, healthcare and telecom businesses.

Specialties: Defining business solutions and improvements for IT products.  Leading the development and delivery of these solutions with consistency and high quality in a timely fashion.  Defining & communicating Product vision.  Hands-on Leader.  Agile SCRUM Master.  Team leadership.  Accountability.

Work History

Work History

Product Team Lead - ClickRate

Jul 2013 - Present
insuranceQuotes          Denver, CO
  • Lead team of five software engineers, one test engineer, a product owner and an analyst to support click generator for major insurance companies.  
  • As Subject Matter Expert for this product, I am involved in all aspects of its operation, including  product improvements, defining requirements and acceptance criteria,  scheduling development, defining test, coordinating deployment, customer support and production support/monitoring.
  • Following an Agile Methodology, I fill the role of Scrum Master for the team,  leading all planning, SCRUM and retrospective meetings, working on a two week sprint cycle.
  • Work with executives and sales to define product road map that supports product vision.   Communicate product road map, progress, risk, failures and success.
  • Define product changes into deliverable and testable requirements.  Work with UX designers to  improve product usability for new functionality and product improvements.  Work closely with both developers and testers to ensure requirements are delivered as defined to ensure a quality deployment and customer satisfaction.
  • Interface directly with customers to triage issues as they arise.
  • While leading this team, the revenue of our product rose from $2M to $6M per month.  The ClickRate product now accounts for 40%+ of company revenue.

Senior Quality Test Engineer

Jun 2008 - Jun 2013
NetQuote/Bankrate, Inc.          Denver, CO
  • Supported all aspects of insurance lead generation product development from requirement definition through validation and deployment
  • Working with a small team, I was sole QA resource for a new revenue model of click generation for the insurance market and was integral to all aspects of SDLC from product definition through production support.
  • In July 2010, the click revenue model I had been supporting was developed into a fully dedicated product targeting all insurance companies.  Acting as Test Lead for this broad development effort, coordinated all test & deployment efforts. This product, ClickRate, was developed using .NET and went live in December 2010. 
  • Continued to support development of ClickRate product as Subject Matter Expert and Senior QA Engineer before being promoted to Product Team Lead.

Quality Assurance Manager

Jun 2007 - May 2008
NetQuote          Denver, CO
  • As first QA Manager at NetQuote, managed three Test and one Configuration Management engineer, supporting an existing lead generation product for the insurance market.
  • Introduced various process improvements which led to increasing the product deployment cycle from being once-a-month to twice-a-week, while improving the quality of code being deployed to production.

Director of Quality Assurance

Apr 2006 - Jun 2007
eonBusiness          Denver, CO
  • Introduced QA practices and process improvement to small company supporting multiple online retail sites for gifts and toys.  First exposure to Agile development methodology.
  • Established test automation that reduced regression test effort from three days to three hours.

Senior Manager for Quality Assurance

Aug 2004 - Mar 2006
Great-West Financial          Greenwood Village, CO
  • Managed all aspects of software validation & deployment for the Great-West Retirement product, leading a team of three test engineers and a shared deployment team.

Quality & Test Director for HIPAA Compliance

May 2003 - Jul 2004
Great-West Health/CIGNA          Greenwood Village, CO
  • Successfully supported a broad, aggressive, one year effort to bring Great-West Health Insurance in compliance with newly defined HIPAA guidelines prior to an April 2004 deadline.
  • This effort involved 70+ resources, 15 of which were test engineers whose work I was accountable for.

Additional Experience - Working as a client-facing Senior Consultant on multi-million dollar IT projects for major corporations such as E*Trade and Maersk Line;  Working as an test engineer and analyst for major telecommunication companies.



Bachelor of Science in Communications (BSC)

Ohio University          Athens, OH

Dual Majors in Telecommunications, Management Information Systems

Minor in Business