Summary

I am a highly organized, dynamic, and ambitious professional who recognizes the importance of quality and customer satisfaction in a fast-paced environment. Among my strongest assets are accountability, dependability, and effectively ensuring two-way communication.  I look forward to sharing my knowledge and skills while obtaining new techniques and information to enhance my personal growth and to become an integral part of a team.

Work History

Work History
2013 - 2014

Administrator

American Cable and Telephone, LLC
Responsible for various tasks including employee payroll; Organized billing for accounts receivable; Daily interactions with contracting partners; Responsible for warehouse management throughout our various facilities; Managed fleet of over 200 vehicles, duties included but not limited to iPass account management, vehicle registration, emissions testing, maintenance and repair, and handling of vehicle infractions and accidents.
2010 - 2013

Warehouse Manager/Fleet Manager

American Cable and Telephone, LLC

Supervise field employees and assist in daily operations including technical troubleshooting issues; perform quality control inspections; Ensure that employee work is up to NEC codes and company standards; Daily customer interactions to ensure satisfaction; Maintain proper inventory levels; Test and troubleshoot video and docsis equipment; Maintain accurate databases; Minimize company loss by implementing company standards.

 Notable accomplishments at American Cable and Telephone, LLC

  • Successfully negotiated $50,000 in iPass violations to $2,500.
  • Minimized company material loss from $10,000 monthly to less than $200 monthly by creating and implementing loss prevention policies and procedures.
  • Assisted in creating a standard employee training programming.
  • Migrated all inventory from local Access database to a browser based inventory system that could be accessed company wide.
  • Seamlessly facilitated corporate office relocation.
2001 - 2010

Field Manager

Anna's Gardens
Field Manager Created daily tasks and priorities for each day's team. Supervised a team of employees on daily activities; Designed, implemented, and maintained extensive gardens; Maintained proper inventory levels.
1999 - 2001

Store Manager

Stewarts Ice Cream
Responsible for management roles including routinely dealing with personnel, conducting reviews, and scheduling; Handled various aspects of accounting which included establishing monthly budgets, cash management, sales plans, inventory control and loss prevention; Trended sales in order to ensure proper daily operation and maximum profitability for the company.
1997 - 1999

Department Manager

Caldor Inc
Managed a customer service oriented crew by holding routine team meetings and adhering to personnel programs in place; Implementation of planograms and resets; Performed various operational functions such as interactions with vendors, shipping, and receiving. Skills

Education

Education
1992 - 1995

Holt High School

Skills

Skills

Network cabling specialist.  Management, Customer service, Human resources, Training, Marketing, Budgeting, Inventory control, Scheduling, Maintenance, Vendor interaction, Mediation. Operation of Windows, Microsoft Office Suite, Excell computer networking. Sit down and stand up forklift operation.