Thomas Genovese

  • Fort Riley, Kansas

Work History

Work History
Sep 2012 - Mar 2014

Grocery/Buyer Specialist Team Member

Whole Foods Market, Old Town Alexandria, VA
  • Preforming all duties and responsibilities of Grocery Team member.
  • Ordering all the primary grocery products.
  • Process all invoices and returns.
  • Responsible for achieving and exceeding margin and sales targets.
  • Requesting and ensuring proper signs for all sale items.
  • Participating in regional promotional program.
  • Controlling spoilage, and generating turn movements, and participates in monthly inventory.
  • Building displays and request appropriate signage.
  • Must receive TCS scores of 9. Or better.
  • Comply with all applicable State Health and Safety Codes.
  • Participate and motivate team growth.
  • Successfully oversee opening and closing shifts while maintaining retail standards.
  • Provide excellent customer service.
  • Clean as you work.
  • Receiving product. Recognition of inferior products and the ability to return with vendor/driver.
  • Outstanding Customer Service and accurately answer all customer questions.
  • Immediately clean spills.
  • Sweep floors before, during and after shift.
  • Follow and comply with established procedures, including Weights and Measures, health and sanitation, and adhere to safe work practices.
  • Operate and sanitize all equipment in a safe and proper manner.

Oct 2007 - Aug 2012

Electronics Specialist Team Member

Sam's Club, Watertown, NY
  • Recommending equipment to meet customer requirements, considering salable features, such as flexibility, cost, capacity, and economy of operation.
  • Training establishment personnel in equipment use, utilizing knowledge of electronics and product sold.
  • Negotiating terms of sale and services with customer.
  • Selling electrical or electronic equipment, such as computers, TVs, media devices, warranties, consoles.
  • Analyzing communication needs of customer and consults with fellow team members¬†regarding technical problems.
  • Providing excellent customer service face to face, and on the phone.
  • Helping customers make an informed decision based on their needs and wants with the best product knowledge.
  • Staying up to date with all technology and product information.
  • Keeping up to date on stock levels and current promotions.
  • Accurately input all sales orders and track them through the delivery or pickup process.
  • Responsible for merchandising a specified area of the store (cleaning, tagging, ensuring all display items are accurate)
  • Assist in developing and training of new associates when required.


Mar 2014 - Present

Computer Information Systems

Northern Virginia Community College

Currently working on finishing.

Sep 2003 - Apr 2007

High School Diploma

Indian River High School



People Skills

I love engaging with other people, talking to them with the up most curtsy, and asking them with whatever I can assist them with. I always take great pride in having a customer leave the store with great satisfaction in their purchase. I'm always the first to take charge and ask the first person in my section if they need help. 

Cash Register/Money Handling

I have worked cash register with both jobs at Whole Foods Market, and Sam's Club. I have never come up short on a register, I'm consistent and reliable with money. I have always been called up front during rush hours to help out.


I have great experience with Windows and Apple operating systems. Excellent skills in working on computers, and using it's basic essential functions. Printing, scanning, faxing, repairing, restoring. Typing out documents and updating software. I also know how to run other technology, like networking, firewalls, security, and setting up internet access. 




Whole Foods Regional Manager, 703-706-0891


Whole Foods Grocery Assistant Team Leader, 703-706-0891


Whole Foods Grocery Team Leader, 703-706-0891

Eric Abshear

Sam's Club Electronics Team Leader, 315-786-8602

Tammy Randall

Sam's Club Manager, 315-786-8602