Theresa Brown

Theresa Brown


Productive, efficient, creative, detailed oriented Executive Administrative Support Professional eager to contribute exceptional project management, communication, client relation, and leadership skills towards supporting operations of a progressive organization offering long-term career opportunities.

Profile Qualifications

  • Senior level administrative experience in a business environment.
  • Ability to lead and direct a team or group.
  • Experienced with organizing and leading meetings.
  • Excellent written and verbal communication skills with an emphasis on professionalism.
  • Self directed and able to perform assignments independently.  Proactive and flexible with change.  Extremely competent and effective under pressure.
  • Ability to multitask and prioritize workload.
  • Over 15 years experience in a fast-paced professional office environment.
  • Experienced with confidential assignments and duties.
  • Comprehensive knowledge of administrative operations ranging from documentation processing, communication/report production and information management, to appointment scheduling, client servicing, and high-volume phone management.
  • PC and MAC literate, including MS Word, MS Excel, PowerPoint, MAC Pages, MAC Keynote, and some WEB design applications. Also proficient in Meditech and Epic software.
  • Professional demeanor,  appearance and attitude.
  • Leadership mentality.

Work History

Work History

Unit Secretary

On any given day my department will have, on average, 40 admitted patients on the unit.  There will be a minimum of  50 doctors and other health professionals in and out of the unit within a 12 hour shift; each with his or her special requests.  It is my responsibility to keep the flow of patients, nurses, doctors, housekeeping, security, and maintenance staff effeciently informed and attended to in order to provide exceptional patient care.  

Other duties include, but are not limited to:

  • Serves as the unit's communication coordinator; handling sensitive and extremely confidential matters both in person and on the phone.
  • Accurately transcribes physician orders and professionally communicates with the appropriate nursing and medical staff.
  • Confidentially uses Meditech to enter and coordinate computer data on all patients.
  • Coordinates with both domestic and external medical facilities such as, radiology, housekeeping, laboratories, social services, etc. to request and obtain supplies and services. 
  • Works with nursing staff to coordinate and arrange patient transfers to and from the unit.
  • Initiates emergency protocol under the direction of a physician or nurse.
  • Initiates, maintains, and updates patient charts, inserting appropriate forms, ancillary department reports, consults, etc.
  • Rearranges order of charts for medical records when patient is discharged. Ensures that charts for transfer patients are copied prior to transfer to other facilities.
  • Accesses patient data for nursing and medical staff as needed.
  • Professionally and effectively maintains work area on nursing unit in a neat and orderly condition.
2005 - 2008

Administrative Consultant

First Focus Title

As Administrative Consultant, I was hired to assist with the setup and organization of the new company.  My expertise was relied upon to effectively and efficiently secure leases and/or make purchases of office equipment, supplies, office furniture,  computers and software.  I was also in charge of implementing marketing materials as well as putting a marketing plan in place.  I also organize and lead meetings for real estate transactions.

Specific duties included, but were not limited to:

  • Professionally and successfully executed a plan of action for the development of a strong community network to enhance new business opportunities.
  • Organized and lead meetings.
  • Advised principal on how to set up and organize the administrative flow of the office.
  • Performed administrative functions as needed such as, but not limited to, assisting the principal in an absence with scheduling and attending meetings, and serving as point of contact for staff and clients.
  • Hired vendors and suppliers and negotiated pricing for leases and supplies.
2001 - 2005

Executive Marketing Assistant

Cross Country Settlements

Initially hired as a title agent, I was quickly moved into the Executive Marketing Assistant position due to my exceptional organization skills, positive business outlook, ability to network, and strong leadership skills.  The office started out with 3 employees, including myself,  and quickly grew to over 15.  Due to the companies fast growth, I was enlisted to secure a new office location, organize the move, hire movers, and assist with the build out of the new space.  I was the lead marketing agent who selected and implemented marketing materials, set the budget, and designed the marketing plan.

Specific duties included but were not limited to:

  • Spear heading the office move due to expansion by securing a lease and organizing the move.
  • Organized and lead networking functions.
  • Organized and lead corporate meetings, functions and office parties.
  • Advised principal on how to set up and organize the administrative flow of the office.
  • Assisted with new hire processing and personnel benefit implementation.
  • Assisted with the design and execution of the logo for stationery and company image.
  • Performed administrative functions such as, but not limited to, assisting the principal in an absence with scheduling, attending meetings, and acting as point of contact for staff and clients.
  • Implemented marketing strategies for the development of a strong community network to enhance new business opportunities.
  • Hired vendors and suppliers and negotiated pricing for leases and supplies.
1995 - 2001

Human Subject Specialist

As a  Human Subjects Research Specialist of the Institutional Review Board, I  was charged with the responsibility of reviewing and approving all human subjects research conducted by faculty members, (full or part-time), and the staff of the various Johns Hopkins' entities.  As a specialist, I determined the appropriate review category for an application, follow applications through the review cycle, and inform faculty /staff about  the progress  of the review cycle, and the eventual outcome of the review.

More specific duties included, but were not limited to:

  • Being the first point of contact for investigators submitting applications.
  • Performed administrative review and processing of applications.
  • In-depth working knowledge of NIH and FDA human subjects research and administrative approvals required before subject may be enrolled in projects.
  • Coordinated the flow of information between administrative components of the School.
  • Advised the research staff on the steps necessary to prevent funding delays or denials.
  • Helped resolved questions regarding protocols and interacted with members of the committee.
  • Attended meetings with committee members for protocols under review.
  • Prepared and distributed award notices of approved protocols.
  • Responsible for detailed documentation required for the committees’ records.



The College of Notre Dame of Maryland

Undergraduate Studies in Business Administration and Management/Computer Information Systems

Relevant Completed Courses:

  • Corporate Financial Management
  • Teamwork and Negotiations
  • Principles of Management
  • Principles of Marketing
  • Professional Communications
  • Interviewing Techniques
  • Manager as Leader
  • Data Analysis for  Business Decision Making (Statistics)
  • Programming Concepts
1999 - 2000

The Johns Hopkins University

Undergraduate Studies in Business Administration and Management

Relevant Completed Courses: 

  • Accounting I
  • Accounting II
  • Legal Environment of Business
  • Macro Economics
  • Micro Economics