Mike Pierce

• Lead IT Architect for storage and data life-cycle management.

• Responsible for design and process to migrate entire 45 server infrastructure to Microsoft Hyper-V environment.

• Designed processes to track desktop and server assets to help expedite ordering and life cycle management.

• Management of enterprise server systems to include email servers, backup servers, terminal servers and SQL 2005 servers.

• Manage the configuration, deployment, maintenance, support and upgrade of KUPI enterprise servers to include: hardware, software applications, and operating systems.

• Responsible for system design and application architecture for Windows 2003 Server Active Directory.

• Creation and maintenance of user accounts, hardware and software upgrades via Windows Group Policy and Active Directory.

• Designed and implemented HP EVA 3000/4000/6000 SAN for medical records, billing and finance.

• Designed policy for Quota Management.

• Microsoft SQL Hardware Architect. Systems designed to meet Strenuous Medical Billing requirements.

• Peregrine Help Desk trained and used on daily basis for process management and implementation.

• Design, build and implement large scale data migrations for Exchange 2003-2010.

• Consult with customers about business needs, while giving them direction to help build the best possible solution for their business needs.

• Customer needs and satisfaction are the number one goal for our business.

•  Design, build and implement Microsoft Hyper-V 2008R2, Exchange 2010, File Share Clusters.

• Architect, Design, and Project manager for 3200 Sq-ft Data Center for the College (Included Specifications for cooling, Type of floor materials, Airflow Design, Power, and Data Storage Needs)

• Manage the configuration, deployment, maintenance, support and upgrade of university enterprise servers to include: hardware, software applications, and operating systems. Responsible for system design and application architecture.

• Fiduciary Responsibility for Systems Budget.

• Management of enterprise server systems to include email servers and network backups.

• Supervised the creation and maintenance of user accounts, hardware and software upgrades.

• Project lead for implementing campus wide ERP project.

• Thorough understanding of server hardware and software configuration, knowledge of network structure and protocol.

• Management of Systems Administrator and Enterprise Email Admin

• Architected and implemented first campus wide SPAM prevention process and policy.

• Architected and implemented first ever campus wide email archival system.

• Architected, designed, and implemented first campus SAN with over 54TB of storage space.

• Responsible for evaluating and developing process to get Microsoft Active Sync to work with a varied range of mobile cell devices.

• Architect for organization's new server standards and data center build out.

• Thorough understanding of server hardware and software configuration, knowledge of network structure and protocol.

• Negotiated contracts with cell phone providers to provided global access for our faculty and staff at affordable and uniform rates.

• Supervised the creation and maintenance of user accounts, hardware and software upgrades.

• Management of IT Help Desk Consisting of 12 Employees and Team Leads.

• Responsible for IT governance to Desktop Tech. Support Staff.

• Responsible for creation of desktop, laptop and server standards for campus.

• Design Architect for current and future data center hardware and implementation.

• Design and implemented Enterprise Data Life-cycle.

• Purchase, Setup, and install of workstations for doctors, faculty and staff of KUPI.

• Team Lead for Virtual Registration move and implementation. Involved Setup and delivery of over 50 Thin Clients connected via Multiple T-1 Lines back to KU Med Center.

• Member of team to implement Great Plains Finical System for KUPI.

• Administrator for 35 Windows Server systems and 1 Active Directory Domain.

• Participated in meetings with the chairs of 15 departments for KUPI to discuss possible plans for implementing technology for there divisions.

• Negotiated with Microsoft to establish a plan and implementation for campus software licensing.

• Responsible for Macintosh Technology Refresh for Hallmark Cards.

• Liaison for internal business units to Hallmark's IT division. This required effective communication skills and patience.

• Helped build and implement Peregrine Call Center software for Hallmark's IT Help Desk. This Central Help Desk was responsible for all IT related calls for Hallmark employee's Approximately 10,000 customers.

• Required a working knowledge of many platforms and Operating Sys.

Anticipate graduation Fall of 2010

Dean's List

Graduated with Honors

Walton College of Business CISQ program Dean's list.

Completed lower division courses in Computer Science.