Experienced manager with a successful and proven track record with in the healthcare technology industry.

Skilled in training and advising all levels of healthcare administrators and providers who work with information management systems.

Established and exceeded company and client related goals.

Ability to communicate effectively with people from all backgrounds and in diverse settings.

Adept at creating and cultivating profitable, long lasting relationships with clients.



Obtain a challenging and rewarding position that furthers my career in the healthcare and technology related industries, while utilizing my skills as a project manager and systems analyst.

Work History

Work History

Pharmacy Technician


  • Communicated with third party representatives to assist in claim adjudications; including obtaining formulary information, deductible limits and prior authorization numbers.
  • Electronically processed prescriptions through various third party, Medicaid and Worker’s Compensation insurance plans.
  • Generated and received drug orders to keep shelves appropriately stocked to meet the community's needs.
  • Made appropriate generic substitutions for prescription processing.
  • Completed data entry of physician orders.

Senior Application Consultant

  • Primary contact for client throughout the implementation life cycle, acting as both project manager and systems analyst.
  •  Work with administrators and providers to configure SQL and .NET applications to satisfy unique facility needs.
  • Manage and support multiple concurrent projects, each at various stages.
  • Conduct on-site and remote training with end users and provide post training support as the client transitions to support team.
  • Coordinate server, database and application installations and upgrades with the client IT contacts.
  • Hold periodic webinars to showcase key functionality and new system features.
  • Provide assistance to sales team members at major national conferences and in closing client prospects.
  • Region includes clients located throughout North America.
Nov 2005 - Present

Managing Consultant
  • Manage various project and implementation duties for all application consultants.
  • Primary contact for large and top level Hospital sites throughout the implementation life cycle.
  • Work with Managing Director to explore new avenues of revenue to maximize the value of Professional Services.
  • Track milestones and deliverables for dozens of projects.
  • Act as a product specialist for large profile prospects in closing meetings.
  • Develop training materials for administrators, end users and for in-house training purposes.
  • Streamline and standardize implementation life cycles.
Aug 2001 - Nov 2005

Account Executive

  • Involved in all aspects of system implementation, from scheduling go live dates to hardware installation, training and trouble shooting.
  • Managed a wide range of system start-ups, from basic entry-level systems, to large-scale multi-user sites.
  • Trained pharmacists on all aspects of the management system including supervisor functions, daily operations and current enhancements.
  • Clients included chain and independent pharmacies, hospitals, long-term care facilities and home medical equipment sites.
  • Involved in managing interfaces between multiple systems via import/ export functions and file sharing.
  • Managed and performed data conversions to assimilate client data into the new software.
  • Region included clients located throughout the Northeast and Mid-Atlantic States.


Sep 1996 - May 2001

Bachelor of Arts

University of Massachusetts

Bachelor of Arts - Communication

  • Studied the effects of mass media from a marketing and social perspective.
  • Also studied public speaking , interpersonal communication and conflict resolution

Minor - Psychology

  • Adult & Child Psychology
  • Psychology of Good and Evil





Lotus Note Suite

Microsoft Office Suite