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Work experience

Oct 2012Present

Soldier for Life-Transition Assistance Program Career Counselor

Serco
Facilitate up to 135 automated or manual pre-separation briefings on a daily basis to transitioning Active Duty, Reserve, and National Guard soldiers Deliver informative, thought-provoking, and interactive transition assistance training to groups of 10-135 individuals at one time Conduct 60-minute individual counseling sessions and other job assistance activities such as resume critiques and mock interviews Track the progress of more than 300 clients to increase their utilization of the SFL-TAP Center services for their benefit once they enter the civilian workforce or education realm Organize and manage weekly transition seminar involving speakers from various agencies and companies which offer services and employment for transitioning soldiers
May 2008Mar 2013

Facilitator

Apollo Group
Develop appropriate syllabus for each nine-week Associates-level course being facilitated online for no more than 25 students in any given hospitality management class Communicate clearly and effectively on a continuous basis to ensure the success of each student
Jul 2007Jul 2008

Quality Assurance

Gate Gourmet
Maintain all temperature records required during the flow of food from receiving to dispatch, including all refrigerators/freezers, cooking, cooling, and storage temperatures Facilitate all new hires and annual recurrent training regarding food safety standards as well as address any food safety concerns Lead safety team meetings to encourage a safer work environment of 220+ personnel Minimize occurrence of delays in getting meal-carts out to flights by monitoring each department specified deadlines for each step of production Maximize productivity through encouragement of clear and accurate communication between departments for all-around awareness
20072007

Admin Temp

Bishop & Company, Inc.
Bishop & Co. General administrative duties Prescreening potential candidates Check references for candidates that have already interviewed with a staffing specialist Sprint Together with Nextel Service Center – Honolulu, HI Troubleshoot Nextel phones that subscribers have problems with Assist with swaps, transferring of contacts, and any other phone issues

Education

Oct 2003Aug 2005

Masters

University of Phoenix
May 1997Aug 2000

Restaurant, Hotel, Institutional, and Tourism Management

Purdue University

Skills

Operations Management
Social Networking
Leadership Development
Event Planning
Writing
Process Scheduler
Human Resources
Hiring
Event Management
Cross-functional Team Leadership
Employee Training
Editing
Resume Writing
Microsoft Word
Banquets
Social Media
Teaching
Microsoft Office
Public Speaking
Food Safety
Food
Food Service
Career Counseling
Retail
Hospitality
Quality Assurance
Interviews
Coaching
Customer Service
Time Management
Recruiting
Management
Leadership
Training