Thanos Varsamis

  • Athens, Greece

Customer Service Representative

Summary

Highly motivated individual with extensive experience in IT systems and high-traffic call centre management. Able to work well, both as part of a team or on an individual capacity with courteous and professional manner.

Work History

Work History
May 2013 - Present

Project Manager Assistant

Acou Ltd.

Assisting the project manager in construction projects intended for acoustic improvement and clarity.

Jun 2014 - Mar 2015

Sound Engineer / Audio Editor

Music Radio

Live broadcasting. Audio editing. Call management.

Oct 2005 - Nov 2012

Planet Radio / City Radio / Vima Fm

Sound Engineer / Audio Editor

Live broadcasting. Audio editing. Call management.

Jul 1997 - Jul 2004

Kiss Fm S.A.

Radio Team Personnel

Monitoring live-broadcasting procedures, high-traffic call centre management, office administration, shift scheduling,  staff training.

Education

Education
2010 - Present

BA (Honours) Leadership and Management

The Open University U.K.

Qualification in Progress

2011

Certificate Of Higher Education in Business Studies

The Open University U.K.
Jun 1999

Diploma in Music Technology

VTIE Akmi
Jun 1998

Diploma in Sound Engineering

VTIE Akmi

Interests

Travelling Aikido Music Basketball Board Games 

Skills

Skills

5 year experience in high-traffic call centre management

Experienced in IT systems - Apple certified