Tondalaya Hamilton

Summary

I have over ten (10) years experience working with private and government entities developing, implementing and monitoring programs, creating policies and procedures for human resource, customer service, document control, and correspondence plan; designing training modules, strategic plans, and including, but not limited to: Sixteen years in resident property management (e.g. Front Desk Manager, Certified Occupancy Specialist and File Audit). Five years as a Professional Special Education Tutor for reading comprehension and math with D.C. Public Schools. I am looking for a position in project and management development. I am willing to move to Montego Bay, Jamaica.

Work History

Work History

Supervisory Management Anaylst

Department on Disability Services

Education

Education

COMPUTER
Jan 1999 - Present

AWARDS/SPECIALIZED TRAINING/CERTIFICATES:

§Procurement for Good and Services Training, Certified as aN Approver. (2008)

§Received the Sustained Superior Performance Award for Department on Disability Services

(2004 - 2006).

§The new DC government-provided Intranet Quorum (IQ) browser-based Citizen Relationship Management and Workflow application training. (2007)

  • National Archives and Records Administration (NARA)-Records Scheduling (2005).
  • MRDDA Team Leader for the Building Evacuation Response Team, (2004-Present)
  • District of Columbia "SOAR" training, (2004)
  • District Office of Contracting and Procurement, The Contracting Officer's Technical Representative Training Program (COTR). (2002).

CERTIFICATES OF CONTINUING EDUCATION:

  • Cultural Competency (2008)
  • HR III A Management Guide for Progressive Discipline (2008)
  • Customer Service (2007)
  • DC IQ Correspondence System Training (2007)
  • OSHA Compliance and Workplace Safety Training (2007)
  • Project Management, (2006)
  • CWD-Project Management (2006),
  • Take Charge of Change, (2006)
  • Manager Self Service (2005),
  • Ethical Decision Making for Managers (2005) (2008),
  • System Thinking, (2005)
  • DHS-Union Compensation Negotiation Training (05),
  • Anger Management (2005,
  • Policy Incident Management (2005),
  • Alert Resolution (2005),
  • Sexual Harassment (2005),
  • Management Dynamics,(2004)
  • Human Resources I (2004) & III (2008),
  • Evans Exist Plan (2004),
  • HIPAA Office of Healthcare, Privacy and Confidentiality -Completed all seven (7) Modules (2004),
  • DDS-MCIS Consumer Data and Tracking System (2004).
  • American Sign Language 1 (2001).
Jan 1992 - Aug 2003

Bachelor of Arts

American University, Washington, DC , Bachelor of Arts Degree, in Liberal Studies specialization in Special Education, August, 2003 (3.08 G.P.A.) Associate Arts Degree, August 1999 (3.00 G.P.A.)