Thabo Ramokadi

Work History

Work History

Booking Agent & Tour Manager

Heita Ngamla Holidays &
BOOKING AGENT & TOUR MANAGER JOB DESCRIPTION Organising tours for clients Liaise with tour operators Translating for foreign client Managing monthly turnovers, figures/sales profits and constantly achieve target Office Administration Compiling Tour Budgets

Data Consultant

CELL C DIRECT HEAD OFFICE PARKTOWN CELL C DIRECT HEAD OFFICE PARKTOWN
DATA CONSULTANT Offering clients one of our Broadband, Internet services for their mobile phone Laptops, computers and I-pads or Tablets. Assist with and resolve client queries. Attend training sessions and sales meetings. Recognize, document and alert the supervisor of trends in customer issues, Resolve billing issues, misapplied payments, etc. And recommend process improvements where necessary. Top Data Sales Consultant(September) Top Data Sales Consultant(October) Top Data Sales Consultant(November) Top Overall Performer For 2012 Top Outbound Consultant For 2012 Heita Ngamla Holidays

Sales Consultant

CELL C DATA
SALES CONSULTANT

Senior Data Sales Consultant

CELL C DIRECT HEAD OFFICE PARKTOWN
SENIOR DATA SALES CONSULTANT JOB DESCRIPTION Assist with and resolve client queries. Attend training sessions and sales meetings. Recognize, document and alert the supervisor of trends in customer issues, Resolve billing issues, misapplied payments, etc. And recommend process improvements where necessary. Manage account services through quality checks and other follow-up. Update all activities on Beam(CRM system). Dialling existing and prepaid Cell C clients offering them cell phone contracts or additional lines. Worked on Beam, placed orders on c-advance, performing a fraud prevention test on XDS.

Vip Account Administrator

VODACOM SOUTH AFRICA
VIP ACCOUNT ADMINISTRATOR JOB DESCRIPTION Responsible for generating revenue within SME's and SOHO segments Responsible for managing services for clients Implementation of services improvement plans based on customer's concerns Ensuring the services and SLA related requests are aligned Monitor trends and provide recommendations Develop Relationships Relating and networking Follow instructions and procedure Adapting and responding to change Achieving personal work goals and Objectives Adhering to Principals and Values Provide support Deciding and initiating Action Apply expertise and technology Leading and supervising Formulating strategies and concepts Reporting Writing and reporting Analysing Learning and researching Creating and innovating Provide Technical and professional expertise. Negotiation skills Problem solving Communication skills

Education

Education

LEVEL CORRONATIONVILLE

Skills

Skills

Data

Trends

ALERT

job description

Account