Tanya Graham

Led engagement teams through implementations, upgrades and specialized focus projects of Oracle/PeopleSoft application packages.Provided in-depth ERP and business process knowledge to sales and solution development teams.Worked closely with client groups to ensure optimal customer service, provide end-to-end business solutions and achieve reduced Total Cost of Ownership (TCO).

öDelivered client presentations for new business opportunities

öIdentified business requirements needs and converted those into tangible application solutions

öManaged scope and risk variants on projects ranging from $.5M to $2M+ in size

öProvided best practice advisement in data management and business processes relevant to client and industry

öCreated and delivered best practice presentations at Oracle/PeopleSoft User Group and Special Interest conferences.

öLed multi system scope and upgrade for Healthcare client; HCM v8.8 and HCM v8.9 to HCM v9.0.

öLed multi system upgrade for major Midwest utility holding company merger; HCM v8.3 to HCM v8.9 and sync with Finance ERP

öDeveloped custom solution for national Automotive rental company to improve administration of employee time off and uncovered new business opportunity to implement/upgrade additional automated systems and provide support contract.

öLed functional efforts for HRMS and Learning Management Systems upgrade of Financial Services client; HCM v8.3 to HCM v8.9 and ELM v8.81 to v9.0

öLed functional efforts for implementation of Recruiting Solutions application for national academic medical center client.

öPerformed in Project Management and Lead roles for HRMS upgrade and Learning Management System implementation of Texas based commercial banking client.

öConducted Sarbanes-Oxley compliance activities for major west coast Manufacturing client.

öPrepared parent and subsidiary company regulatory reporting for Midwest Financial Services client.

öLed functional efforts for HRMS upgrade of major national Financial Services client; HR v7.5 to HCM v8.8.

öDesigned and implemented new benefit program plan design for private University client and uncovered new business opportunity to implement additional automated benefit systems.

öLed project team in implementation of automated benefit system and conversion from legacy system for leading national provider of Education funding.

öEvaluated highly custom ASP hosted Talent Management application

öConducted detailed analysis of business needs against PeopleSoft solution and advised technical team on hybrid customizations

öPresented documented findings to client management

öFunctional team lead for system implementation in US, Canada and South America (60k employees)

öDefined system conversion strategy, developed testing and acceptance procedures

öEngaged leadership team, business owners and user groups in change management requirements

öProject lead for Benefits Administration implementation, Paperless eBenefits solution, Manager & Employee Self Service upgrade and online Performance Review administration

öCounseled senior management on data management efficiencies, data integrity controls, system integration and shared service portal solutions

öServed as PeopleSoft Committee Chair, managed six (6) direct reports

öProject lead on three (3) proprietary software projects

öOversaw technical training requirements for all US employees

öHeavily involved in implementation of Organizational and Leadership Development programs, utilizing Six Sigma methodology

Provided courseware instruction on various Microsoft Office Suite applications to Burnett employees, contract and independent students.Supported telephone help desk in Tier 1 support.

Performed onsite installation, training and support for proprietary contact management software.Created and delivered training curriculum and support guidelines.Conducted audits, participated in new release debugging and presented company offerings at 1998 Houston Business Expo.

Administered all internal training, training procedures and project coordination for HR Training department.Supported five (5) trainers with development of curriculum, online training catalog and interactive CBT training courses.