Sharon Testa

Sharon Testa

Interest

  • Reading
  • Music
  • Traveling
  • Safari
  • Socialising

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Summary

PERSONAL SUMMARY

A highly motivated and conscietious individual with a "can do"  attitude.

Possesses initiative, enthusiasm, flexibility, dedication and energy.Proven to be well presented, resorceful, decisive, committed and hardworking, with sound organizational and analytical skills combined with good judgment. Exels under pressure either on an individual basis or within a team to achieve long term objectives  and capable of working under minimal supervision with constantly changing priorities.Well developed relationship building skills whilst exercising proficiency and discretion at all the times. A proven leader and team player and decision maker  of exellent character, custumer focused, friendly and confident professional approach.

I acquire a profound ability to multiask and keep calm, focused and positive under pressure. I'm trilingual in English , French and Italian and i'm developing my Arabic language skills .

During my work experience i have gained a great ability  to relate courteosly with custumers and offer high quality performance in the field of hospitality.

Im currently looking for a suitable position  well established, with the opportunity of developing and  exelling both personally and professionally

Work History

Work History
Jan 2009 - Present

Guest manager

Hotel Restaurant Villa Bonifanti ***

-Responsable for receiving custumers in a professional and friendly manner.

- handled all restaurant reservations .

- Escorted custumerss to their tables , taking into consideration waiting coverage and custumer preferences.

Sep 2008 - Dec 2008

Tourist Animator

Caribbean World Palma Djerba

- Managed and coordinated my role " The Baby Club" an entertainment group of children aged 3 to 8 years of age;

-Organising water games, swimming and group dances.

Education

Education
Sep 2001 - Jul 2006

Diploma

istituto tecnico per il turismo

As part of my Tourism school's programm, the  last year  I did an internship of 6 months in a 5 star hotel as a receptionist.

Skills

Skills

Languages

Mother tongue : Italian Other Languages: -English (Advanced level) -French( Advanced  level)  

Personal skills and competence

-Social skills and abilities: Enthusiasm, initiative and dynamism have always encouraged me to progress in my profession. -I cordially establish and set the objectives to be achieved and once determined, I compose myself accordingly to those objectives and begin my process to grow personally and professionally. - I adapt easily to new environments and work situations and I am equally able to relate with people of different nationalities and cultures subject to the experience gained abroad.   I have a proven ability to work under stressful conditions, especially in roles that with direct contact with public and endeavour to develop this personal trait further.   Computer's skills: -Linux  -Microsof Office -Internet navigation