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Work experience

Jul 2014Present

Risk Operations Analyst

JP Morgan Chase

Analytical Skills

Critical thinker and ability to exercise independent judgment

Accuracy and attention to detail

Required to abide by all applicable regulatory and department practices and procedure

Problem Solving Skills

Approach problems logically and with good judgment to ensure the appropriate customer outcome

Make appropriate decisions on behalf of the customer quickly and effectively

Effectively prioritize work to ensure efficiency

Conduct research as needed.

Computer Skills

Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools

Fluency in Windows Operating Systems and Microsoft Office tools

Responsible for researching the legitimacy of suspicious or 'out of pattern' transactions on their debit card and credit card

with the purpose of reducing fraud losses by early detection and prevention of fraudulent activity

Play a key role in contributing to the profitability of Chase and directly impact our bottom line by minimizing

credit card losses.

Adhering to the policies and procedures of the company with utmost integrity


Jul 2011Apr 2014

 St. Andrews College

Holy Cross Convent School

Business management Studies