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Summary

Reputation as responsible and dedicated team player and team leader who can train and motivate fellow professionals while maintaining high standards for disciplined work habits and commitment to quality.  Proven strength in learning and acquiring new skills quickly.  Demonstrated success in establishing relationships and communicating effectively. Shows commitment to hard work and improving.

Objective

To obtain a Game Day Operations/Promotions Internship position in a professional sports franchise

Skills

Communication

Proficient in developing relationships and effectively delivering information both verbal and non-verbal.

Leadership

Experienced in motivating, coaching, and directing fellow colleagues and co-workers.

Microsoft Office

Proficient in Microsoft Excel, Word, PowerPoint, and Publisher.

Training

Ability to teach and coach co-workers.

Train employees at both McDonalds and Crown V Ranch.

Customer Service

Provide quality goods and services to customers while listening and accommodating any of their needs along with solving any problems.

Management

Supervising a diverse group of employees and keeping organized

Work History

Jul 2013Present

Manager in Training

McDonald's Corporation

Full-time

Crew Trainer Manager

Proficient in food production, Guest service, and Training.

Jan 2013Jun 2013

Unpaid Intern

Kensington Metroparks Farm Center

Part-time

Assist with farm maintenance, animal care, and providing positive customer service

Sep 2012Jan 2013

Unpaid Intern

Healthy Pet Veterinary Hospital

Part-time

Assist with handling animals and observe medical procedures

Aug 2009Jan 2011

Volunteer

Crown V Ranch

Full- time

Assist with farm maintenance, animal care,  planning and execution of activities and programs, lead trail rides, train volunteers, and customer service.

Certifications

May 2016May 2021

ServSafe Certification

National Restaurant Association
Jan 2016Present

Crew Trainer Verification

McDonalds


2010

Microsoft Excel Certification

Microsoft Office

Education

Aug 2015May 2018

Bachelors of Business Administration, Sports Management

Davenport University

Cumulative GPA 3.87

President's List, Dean's List

Aug 2014May 2015

Physical Education, Sports Leadership with concentration in Sports Management

Grand Valley State University

Did not complete a degree

Cumulative GPA 3.52

Dean's List

Sports Leadership Club

Sep 2010May 2014

High School Diploma

Milford High School

Cumulative GPA 3.85

National Honors Society, 

References

Available upon request