Terrance Manning

1205 West Savannah Avenue   Valdosta, GA 31601   (229)356-6078

Work experience

Work experience
Jan 2009 - Jun 2013

S-3/ Operations NCO

10 Battalion Health Services 108th Regiment - Jacksonville, Florida
  • Manage and maintain training records for 300 individuals.
  • Supervises and administers bi-annual Army Physical Fitness Test APFT
  •  Oversee technical support, maintenance and troubleshooting for office desktops.
  •  Install and configure software for the office location.
  •  Supervises and mentors two subordinates
Jan 2005 - Dec 2008

Network Shift Leader

USAE European Joint Command - Royal Air Force Molesworth, United Kingdom
  •  Directed operations, maintenance and management of $52 million multi-level network infrastructure at Joint Analysis Center and European Regional Service Center connecting multiple sites. 
  •  Served as the Building Manager and Special Security Representative.
  •  Handled VoIP administration, network performance monitoring, system reporting, routers, Cisco switches and Video Teleconferencing Systems (VTC).
  •  Provided network connectivity to more than 4,500 workstations.
  •  Complied with communications security requirements.
  •  Operated satellite finders to setup and troubleshoot a video wall containing five satellite decoders that were streamed over campus using a Minerva Concentrator 8000 Encoding/Decoding System. 
  • Supported 40 users in Pristina Kosovo on behalf of the United States National Intelligence Cell providing network support to over 40 users. 
  •  Worked with HP OpenView, Siebel, Fiber Hot Melt Kits, Fluke WAN/LAN Testers, MS Visio, MS Office, Tandberg 1000s, Tandberg 6000s, Tandberg Maestros, Amino and Vbrick set top boxes.
  •  Delivered 98% availability by performing network and software upgrades for 1,200 network devices supporting 150 secure circuits.
  •  Improved troubleshooting time 10% by developing new databases to track devices.
  • Decreased downtime of 467 Cisco 2940 switches 20% by creating configuration scripts.
  •  Completed NIPR enclave upgrade project a month ahead of schedule; upgraded core switches, distribution level switches and more than 100 client switches.
Jan 2003 - Jan 2005

142nd Signal Brigade Fort Lewis, Washington
  • Managed $5 million in automation equipment and email for 700 clients.
  •  Provided tactical LAN support and customer support for signal automation and I Corps network users; implemented new streamlined processes.
  • Directed information assurance security, Defense Messaging Systems (DMS) and information assurance vulnerabilities assessments.
  •  Conducted pre-configuration, installation, operations and maintenance of servers, video teleconferencing, Global Broadcast System, Cisco Call Manager and Corps Survey/Assessment.
  •  Oversaw and trained five soldiers and a non-commissioned officer.
  •  Installed, upgraded, tested and configured eight servers on multiple operating systems; ensured optimal security.
  •  Decreased cost and time spent on trouble tickets by championing and leading move from military troubleshooting procedures to a contractor-based procedure.
  •  Assigned to support Operation Iraqi Freedom in Kuwait to administer 6,000 workstations.
  •  Achieved minimal requirements of 240 workstations.


Jun 2014 - Aug 2014

Lean Six Sigma Green Belt Training

Villanova University

Certificate Program

Apr 2008 - Jun 2008

Introduction to Routers and Switches

Certificate Program

Jan 2008 - Apr 2008

A+/NET+ Training


Certificate Program