Over three years of Linux distribution design and development experience. Eight years of Linux systems administration experience. I have a range of backgrounds from web development, to low-level programming, to hardware diagnostics, and unique RAID issues.
I have a unique ability to analyze complex systems where there are many unknowns, and pinpoint problems between the parts. I personally build environments to be as simple as possible on my own, but working with more complicated infrastructure is a challenge of its own which I enjoy. I can solve a problem quickly if it is urgent, and provide a comprehensive analysis of it, post-mortem. I don't like to see repeating bugs unfixed. I'd rather spend some extra time getting it right than having time wasted on repeat problems.
I'm familiar with basic POSIX system calls and C programming. I dabble in some esoteric languages from time to time. Most of my programming is extremely modular and simple. Each tool being used in conjunction with another to make a working system. I use process pipes heavily. I have strong Xen administration experience. I have a strong networking background, particularly of what goes on inside VPS environments.
I am a very fast learner, picking up enough Python for three commits to Openstack Nova's trunk in the past few months. I work well in a team or individually. I enjoy being able to bounce ideas off of coworkers, but also the extra focus from working alone. Ultimately though, having a good team is the main part of a good job for me. It's hard to find other people who will understand that 2 + 2 is d. I've made some of the best friends I've ever had in a work setting. There's much I want to learn both technically, and as a person, and I feel a workplace is the best place to get that.
Customer service is a strong focus of mine. Rackspace's top priority is customer service, and I learned how important it is to be professional, polite, and ultimately, human with customers. In a hosting environment, your infrastructure can be a business' lifeline. A server build issue or stale ARP entry can be the difference between a frantic all-nighter or a father being able to see his kids for dinner. I think about that in everything I do. One customer in particular was so happy with my service that he came to the Rackspace headquarters in San Antonio, Texas, to see me on a trip from Los Angeles to New York.
Ultimately, I am seeking a challenging environment where I can help provide a solid product to those who need it. I want to see it as problem free as humanly possible, and help develop it towards the needs of the customer and the business.