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Work experience

Aug 2008Apr 2017

Head of IT

Sakari Resources

1) Lead a team of more than 10 I.T staff in Singapore and Indonesia to provide IT services (applications and infrastructure) for more than 500 users in 8 sites (mainly in Singapore, Kalimantan, Jakarta)

2) Draft IT policies and procedures for the group of companies under Straits Asia Resources Limited

3) Draft and manage annual budget of USD5 million for the group

4) Provide technical and non-technical leadership to I.T staff

5) Advise senior management on I.T solutions, strategies and directions

6) Roll out new technologies such as HP VMWare blade servers, Voice Over IP (Asterisk) and SAP FICO

7) Others include IT roadmaps, strategic planning, capacity planning

Sep 2003Aug 2008

Regional IT Manager

Areva Transmission And Distribution

1) Lead a team of 10 IT staff in Asia Pacific (Singapore, Malaysia, Indonesia, Taiwan, Philippines, Vietnam, Thailand, Japan, South Korea, Bangladesh, Australia, China) to provide IT services (applications / infrastructure) for 700+ users from a centralized service desk

2) Implemented homogeneous IT infrastructure projects in Asia Pacific including Active Directory 2003 (single global domain), Lotus Notes consolidation, network firewall (NetASQ), MPLS (Equant / Orange), PBX (Alcatel with VOIP), remote access (iPass), network switches with wireless (Alcatel), Dell machines (servers/notebooks/laptops), security patch systems (WSUS, McAfee EPO)

3) Implemented homogeneous IT application projects in Asia Pacific including ERP (SAP), CRM (, ITSM (Peregrine), Global Inventory Tool, DMS (Livelink), IT portal (Nagios, Mambo, Ntop, phpBB, Gallery2, Cacti, OCS Inventory), customized scripts (kix32)

4) Annual budget for Asia Pacific is EURO 1.5 million

5) Take part in IT management activities such as Four-Year Plan, business IT alignment, user satisfaction survey, budgeting

Apr 2001Sep 2003

IT Manager

Genome Institute of Singapore

1) Design, plan, implement, review Systems, Network, Security Infrastructure and Application architecture for GIS.

The infrastructure includes

- Sun Enterprise servers (E4800s, V880s, E450s, E220s, T300 SAN), and Dell servers running on Microsoft Windows 2000.

- Network infrastructure includes Cisco Catalyst switches (6506, 3550, 2950), routers (2620), firewall (Pix 515, 525), and multiple local and international internet connection, Nortel 1100 contivity VPN gateway, Intrusion Detection Systems using Snort 1.x/2.x, MRTG and Nagios network reporting, network audit using CIS Level 1 and 2.

- Set up Redhat Linux cluster (16 nodes with dual CPU, 2GB RAM, 1TB EMC FC4700 SAN) for scientific computing

- Voice services such as Alcatel PABX, Singtel PhoneNet and audio and video conference

- Total hardware and software investment cost S$1.5 million.

Application platform includes

- J2EE running on Tomcat, Apache, Jboss

- Database include Oracle, Sybase, MySQL, MS SQL

- Open source bioinformatics tools such as BLAST, Ensembl, Hmmer, Clustalw, Emboss

2) Lead and manage a team of 6 Systems, Network Engineers and technicians to provide Systems, Network and Desktop service to internal customers which comprises of international researchers and local staff. Applications supported include productivity tools like MS Office and scientific products like Mathematica.

3) Liaise with vendor to implement hardware and software solution for the company. This include solution review and selection. Drafting and calling of open tender is part of the job too.

4) Draft, modify and review I.T infrastructure policies and standards according to government guidelines such as SWTA and IM8C

5) Design, plan, acquire, implement and commission Linux cluster running Platform LSF/Sun SGE for bioinformatics computational jobs

6) Help setup, maintain, relocate 3 data centers ranging from small size (10 racks) to huge size (50 racks) covering fire protection, water detection, electrical, physical security, racks allocation, hardware and software monitoring, off site storage

7) Applications implemented and supported include Veritas/Legato Backup, MS IIS / Apache web server, Tomcat application, SAP R3 (HR and Finance), MS Exchange 2000, Oracle / Sybase / MS SQL Server 2000, Forte C and Java development platforms, open source such as gcc / nagios, etc.

Jan 1997Apr 2001

Senior Systems Engineer

National Computer Systems

1) System management of Unix (Solaris & HPUX) and NT servers spreading across 6 sites in Singapore. Tasks include users management, job scheduling, scripting, troubleshooting, servers and network monitoring, kernel tuning, capacity planning, disaster recovery planning and rehearsals, software and hardware acquisition

2) Consulting services provided to customers include tender drafting and evaluation, systems security auditing, systems sizing, site preparation and relocation, ISO 9001 certification, systems solution proposal, RFP/RFI

3) Ad hoc projects include

a) installation and maintenance of systems monitoring software CA Unicenter with OS, database and peformance agents on Unix and NT servers

b) migrating Netware 4.x file and print servers to Micorosoft Windows 2000 (Compaq and HP hardware) for about 100 users

c) upgrading Microsoft NT 4 servers to Microsoft Windows 2000 (Compaq hardware) covering 40 servers

d) HPUX upgrades involving 10.x to 11 (K-class hardware) which host Oracle applications

e) Solaris (E250 and E3000 hardware) upgrades involving 2.5.1 to version 8 hosting Notes mail servers

f) Lotus Notes setup and upgrading covering R4 and R5

g) Full scale disaster recovery exercise with external DR site provider. It includes vendor selection, cold site preparation, annual mockup exercise, user involvement, post mortem review

h) installation and customization of Intrusion Detection Systems

Jan 1994Dec 1996

Systems Engineer


1) Systems cum database administrator for Sun and NT servers running telecoms billing systems. Tasks include account management, job scheduling, troubleshooting,

performance tuning. Database tasks include database objection creation and modification, stored procedure and 3GL scripting.

2) Designed, developed, implemented and supported various total solution (hardware, software and consultancy) telecom billing systems (CRM) using Visual Basics, Sybase RDBMS and C. Local and regional customers include

a) Philippines Globe Telecom whose main business interest is International Direct Dial

b) Vietnam Saigon Mobile Telephone Company whose is a major mobile service provider

c) Singtel’s Skypaging division

3) Design and developed Interactive Voice Response Systems (IVRS) using Dialogic card for customer to check on phone and billing status.

Jun 1991Dec 1992

Analyst Programmer


1) Developed, implemented and supported total solution (hardware, software & professional service) healthcare systems for local customers using C and Unify RDBMS on AIX and SCO servers. Also doubled up as systems administrator performing tasks like account management, job scheduling, backup, troubleshooting

2) Client include Natsteel medical clinics and Tan Tock Seng Hospital

3) Jointly developed search engine software using free text search with Institute of Systems Science which provided expertise in this field


To be a hands-on leader in IT field namely infrastructure, applications, operation and management in the Asia-Pacific region


May 2012Apr 2014


Murdoch University, Australia


MacRitchie Primary School



Certified Scrum Master

Scrum Alliance

Associate Business Continuity Professional

Disaster Recovery Institute

Control Objectives for Information and Related Technologies

Information Systems Audit and Control Association

Certified IT Project Management

Singapore Computer Society

ITIL Foundation

Information Technology Infrastructure Library