Cindy Martinez

International Quilting Expo

Kansas City Convention Center

May 18-20, 2012

- Inside Sales Representative for Trubite, Inc. I performed customer service duties, promoted Trubite merchandize,and processed new sales orders.

- $30,000+ in sales.

Just for Her Expo

Overland Park Convention Center

June 1-3, 2012

- Managed the "Will Call" box office; I accepted confirmation receipts and processed event tickets.

• Helped customers locate merchandize.
• Processed sales quickly and accurately.
• Checked identification cards for all tobacco, alcohol, and ammunition sales.
• Used the Telxon system to create picks, bin overstock merchandize, and work new modulars.
• Provided Spanish interpretation services for Spanish-speaking customers.

• Greeted customers in a friendly and professional manner.
• Scheduled, organized, and prepared reservations.
• Organized server sections and maintained an efficient customer flow.
• Maintained a positive representation of the restaurant to customers and other parties.
• Evaluated customer satisfaction.
• Completed financial transactions as required.
• Participated in end of shift side duties.

Assisted the office manager with a variety of duties:

• Filed documents
• Answered phones and took messages
• Date entry
• Sent faxes
• Distributed mail
• Updated the Center's website

Assisted the library coordinators with a variety of duties:

• Made copies
• Created brochures
• Inventoried new periodicals and new book collection
• Checked-in new materials and retrieved their statistics for the library database
• Translated informational text from English to Spanish

• Processed new periodicals
• Assisted library patrons with locating library materials
• Ensured the availability of reference and non-reference materials
• Shelf read to ensure the proper location of library materials
• Assisted in the Sesquicentennial project