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Personal Profile

I am energetic, ambitious person who has develped a mature and responsible approach to any task that undetake, or situation that I am presented with. As a graduate with three years' of experience in hotels, I am excellent in working with others to achieve a certain objective on time and with excellence.

Education

Sep 2006May 2011

Vocational Education

Vocational School "Aleko Konstantinov"

Courses and classes

- marketing

- economics

- catering trade

- hotel business

- cookery

Key learnings:

During my education I had to learn how the good reputation of the hotel depends on the teamwork of each hotel units. 

Work History

Apr 2015Dec 2015

Receptionist

Graffit Gallery Hotel 

Graffit Gallery Hotel is Bulgaria's Leading Hotel 2015.Also the hotel won the prize for Bulgaria's Leading Boutique Hotel for 2013 and for 2015. While I was there I worked at the front deks of the hotel. My responsibilities included :

- hotel accomodation
- control over guests checkout
- registration of passports
- taking care for all guest during their stay in the hotel to be pleasant and satisfactory - bookings for the hotel facilities, restaurants, clubs, an other hotels and etc.
- preparation of records every night shift

- acceptence of reservations by phone and e-mail


Apr 2013Apr 2015

Receptionist

Gala Tour JSC

Gala Tour JSC was representing Grand Hotel Dimyat in Varna, Bulgaria. The hotel is one of the best hotels in the sea capital of Bulgaria. My responsibilities included :

- hotel accomodation
- control over guests checkout
- registration of passports
- taking care for all guest during their stay in the hotel to be pleasant and satisfactory - bookings for the hotel facilities, restaurants, clubs, an other hotels and etc.
- preparation of records every night shift

acceptence of reservations by phone and e-mail

- Skills used: Clock Evolution 2011, Microsoft office package , Google Chrome,

May 2012Sep 2012

Receptionist

Grand Hotel Primorsko

Grand Hotel Priomorsko is one of the largest hotel in Priomorsko, Bulgaria. It currently employs nearly 200 people. While I was there I worked at the hotel front desk as a receptionist.My responsibilities included :
- accomodation of the guests
- check out
- giving information about the hotel facilities
- checking the identity documents
- scheduling of work shifts
- excahnging money