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Objective : 

To ensure that the paying customer has a pleasurable experience by providing exceptional guest care and attentive service. Also, to use every opportunity to gain knowledge and learn new skills. 

Relevant Skills

  • Capable of working long hours
  • Excellent communication skills
  • Strong presentation and organisational skills
  • Effective and confident working along side a diverse range of people
  • Flexibility and reliable with a willingness to work weekends and evenings

Work Experience

Jan 2017Present

First Aid Trainer

JC First Aid

My role includes:

  • Delivering a 6 hour first aid course to a diverse audience ranging from construction workers to mother and toddler groups. 
Oct 2016Jan 2017

Waitress

Marcellos

Hired as a waitress in an Italian restaurant to create a top dining experience for every customer.

My role included:

  • Being knowledgeable of the menu, ingredients, and how each dish is prepared.
  • Maintaining hygienic and professional looking tables by cleaning menus, replacing inserts, lighting candles etc.
  • Making sure customers enjoyed their meal and experience. 
Jun 2016Aug 2016

Interior Designer

Sky-Corporate Housing

My role included:

  • Created a mood bored based on clients criteria.
  • Purchase materials within budget limitations.
  • Planning which included mapping out the space to determine furniture location and taking measurements to ensure appliances fit.
  • Designing the apartment which included choosing where things would go and putting things in place.
Jan 2016Apr 2016

Counter Assistant

Jasmine Inn Takeaway

Hired at a Chinese take-away to provide a high level of customer service. 

My role included:

  • Answering phone calls with proper telephone etiquette and accurately taking orders. 
  • Operating the till and handling cash. 
  • Dealing with and fixing complaints. 
Jun 2015Aug 2015

Summer Internship

Metrosetter

My role included:

  • Collaborated ideas with a team to effectively redesign a new website to attract a new target market.
  • Presented to investors and other start up companies to help raise funding.
  • Researched, conceptualised and implemented brand initiatives using a variety of creative platforms such as Pin Interest to help visualise and share new ideas with team.

Education

Sep 2016Jun 2017

City of Glasgow College

HND Display Design for Retail
Aug 2015May 2016

Glasgow Clyde

HND Business
Sep 2013Jun 2015

Hutchesons' Grammar

4 Higher's (AAAB), 7 National 5's (AAABBBB)

Including maths and english

Additional Achievements

  • Certified training in Food Hygiene, First Aid, Health & Safety
  • Awards in education level 3
  • Business Award awarded at Hutchesons' Grammar

Availability

 I am ready to start work immediately.