An unending passion for the healthcare process and 20-years experience in building exceptional teams help me remain a leader in the health systems information technology field.


  • I help organizations use technology to improve quality and efficiency to better engage clients and improve overall care coordination.
  • I bring together companies and organizations in the healthcare market that need solutions for their service delivery problems. 


Continuing education is mandatory to stay up to date on the ever-evolving healthcare market. I meet with leaders on a daily basis to better understand their delivery processes, and payment structures to figure out how technology can orchestrate better client experiences.

Work experience

Work experience
Aug 2014 - Present

Vice President of National Sales and Marketing

Streamline Healthcare Solutions, LLC

• Created and successfully implemented application license structure.

• Developed and implemented top-down marketing strategy for Streamline’s U.S. market.

• Developed and implemented sales pipeline management process.

• As of Oct 15, I've increased total sales commitments in 2015 by 56%.

Oct 2013 - Jul 2014

Vice President Client Development, Mid-America Region

Netsmart Technologies

• Achieved 110% of quota for 2013 - highest percentage within the company.

Oct 2011 - Oct 2013

Client Development Director

Netsmart Technologies

• Director of new sales activities with a team of six, covering twelve states.

• Achieved 100% of quota for 2012.

Jun 2010 - Dec 2011

National Director of Business Development

Sequest Technologies (acquired by Netsmart Oct 2011)

Achieved 122% of quota for 2011

• Envisioned and implemented client development and analysis process, focusing on building client trust through solving problems.

• Increased total sale commitments by 57% in first twelve months.

• Increased year over year total sales commitments by 93% for 2011.

• Incorporated Sequest sales team into new organization.

Jan 2007 - Jun 2010

Regional Sales Manager

Netsmart Technologies

• Achieved 116% of quota for 2008.
• Responsible for Midwest region, including specific “at risk” client partners nationally.
• Managed 12 large strategic accounts across the country.

Jan 2003 - Jan 2007

Senior Systems Analyst and Design Specialist

Netsmart Technologies

• Completed on-site service delivery analysis, demonstrations, and return-on-investment studies for clients ranging from small clinics, to state mental health systems.

• Completed/managed online, as well as on-site product demonstrations, and responded to requests for proposals.

• Developed functional specification documentation, product gap analyses, and presented at industry seminars.

Lead Systems Consultant for software CCHIT 2006 ambulatory care certification process.

Mar 2001 - Jan 2003

Manager, Consulting Services

The Echo Group

• Envisioned and developed process reengineering, and healthcare business consulting unit.

• Developed consultative sales strategy increasing the quality and quantity of information presented and gathered on potential customers.

Feb 2000 - Feb 2001

Product Manager

The Echo Group

• Responsible for market analysis focusing on governmental regulations and best practices for clinical documentation, utilization review, and Medicaid/Medicare reporting requirements.

• Product management leader for two versions of the ShareCare application.

Feb 1999 - Feb 2000

Process Consultant

A.T. Hudson

• Identified opportunities to improve bottom-line performance through workflow analysis by analyzing employees’ ability to plan, assign, monitor, and follow-up on work activities.

• Provided process improvement recommendations for inpatient hospitals, multi-specialty outpatient facilities and county systems.

Sep 1994 - Feb 1999

Senior Program Manager

Rainbow Rehabilitation Centers

• Managed logistical coordination of rehabilitation services for multi-independence level, thirty-bed facility.

• Directly supervised/hired/trained management team of three, and a direct-care staff of 35.

• Led multidisciplinary therapy team, coordinated development, and monitoring of plans of care integration.

• Contractual employee during graduate school assigned to a number of projects that included managing facility preparation for State Social Services, The Commission for the Accreditation of Rehabilitation Facilities (CARF) licensure, and clinical record documentation process improvement.


1997 - 1998

Master of Health Administration, Acute Care Administration

Ohio University

Administrative Internship: The University of Michigan Medical Center – Ann Arbor, MI.

Assessed MCARE (HMO) physicians’ knowledge of the hand therapy clinic and their utilization of these services. I also conducted an evaluation of the discharge planning process, providing recommendations to lower costs and increase patient satisfaction.

1988 - 1991

BS, Psychology, Minor in Communications

Eastern Michigan University

In addition to a successful sales career: 

State and County Projects

Minnesota Health and Human Services – Technical Gap Analysis

Texas Department of Health Services – Technical Gap Analysis

State of Indiana Family and Social Services – Technical Gap Analysis

State of Connecticut – Technical Gap Analysis

Hawaii Department of Health and Human Services – Technical Gap Analysis

State of North Carolina Department of Health and Human Services – Systems Review

Detroit Department of Public Health – Service Delivery Analysis

University of Medicine and Dentistry of New Jersey – Technical Gap Analysis

Santa Barbara County – Technical Gap Analysis

Yolo County – Implementation Analysis

Muskegon County Mental Health – Service Delivery Analysis

Private Not-for-Profit Projects

CRC Health Corporation – Functional Gap Analysis

Beth Israel Hospital Methadone Treatment Program – Technical Gap Analysis

Northern Michigan Substance Abuse Services Inc. – Return on Investment Study

Butler Hospital – Functional Gap Analysis

Mather Hospital – Return on Investment Study

South Oaks Hospital – Return on Investment Study

Richland Newhope – Service Delivery Analysis

Project Rehab – Service Delivery Analysis

Richland Newhope – Service Delivery Analysis

Gateway Community Health – Return on Investment Study

Saint Vincent’s Hospital – Functional Gap Analysis

Sweetser Behavioral Health – Return on Investment Study

Special Projects

CCHIT Certification – Project Lead / Lead Demonstrator

SATIS / Betty Ford – Application Analysis / Market evaluation