FUNCTIONAL & TECHNICAL MANAGER, SPECIAL OPERATIONS COMMAND SOUTH
The global leader in disaster recovery and humanitarian response efforts. With over 600,000 team members the Navy serves as the primary means of projecting military power for the United States and as an ambassadorial force for good.
Recalled to active duty due to exceptional background and experience in information and knowledge management to provide operational support for over 500 team members of Special Operations Command South within the Caribbean, Central America, South America, and South Florida. Including the design, configuration, planning, and support of 5 Microsoft SharePoint 2007 portals and team-sites. Indirectly manages 20 team members to support current regional operations.
Served as the Operations Supervisor for the recent humanitarian mission in Haiti and exercise PANAMAX10 which included partner nation representatives from 6 countries.
·Awarded the “Joint Service Achievement Medal” for Operation “UNIFIED RESPONSE”.
·Awarded“Joint Service Commendation Medal” for duration of assignment.
Drives successful mission-critical operations, productivity, performance, and process initiatives:
·Successful managed the movement of staff from multiple locations into a common workspace including the planning and migration of 50 phone extensions and computer hardware.
·Created reference material to improve end-user understanding of applications and unique configuration for user groups including proprietary application and Microsoft solutions.
·Recognized for proactive identification of potentially mission-aborting details during a multi-national military exercise. Initiative included calculating team launch times, units in contact with the identified target, and the situational picture within the target area.
·Successfully transitioned the enterprise from Microsoft SharePoint 2003 to Microsoft SharePoint 2007 including configuration changes and defect correction prior to launch.
Managed the personnel access and tracking for over 30 team members during the course of a 2 week targeting scenario for training. Enabled immediate personnel recall due to meticulous record keeping and high standards of personal accountability.