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Lukas Marthinus Hendriks

Sales Professional

About Me 

  • Date of Birth:           11 February 1982
  • Nationality:               South African
  • Marital Status           Married
  • Vehicle:                       Own Transport - Code 08
  • State of Health:        Excellent
  • Languages:                Afrikaans (Speak & write) & English (Speak & write)
  • Computer literacy:  MS Word & Excel with internet & e-mail

Personal Summary

Experienced, resourceful and effective worker with a passion to succeed. Enjoys work and thrives in a customer focused environment. Self starter and a team player who wants to build strong working relationships. 
Areas of expertise include:

  • Strategic planning
  • Customer service
  • Product launch
  • Maximizing sales
  • Selling techniques
  • Networking, (bringing closed business from outside the shop to help reach selling targets)
  • Presentation skills


Jan 1996Dec 2000

Matric Certificate

Middelburg High
  • Afrikaans
  • English
  • Mathematics
  • Art
  • Agriculture
  • Farm Mechanics
Aug 20112014

Certificate in Business Management

South African Institute of Management
  • Management Practice
  • Management Principles
  • Economics Micro & Macro
  • Business Law
  • Organizational Behavior
  • HR Management
  • Business Communication
  • Accounting
  • Self management
  • Project management
  • Entrepreneurship


Work experience

2017 SeptemberPresent

Assistant Manager

  •  Lead, motivate & develop team members. 
  •  Achieve sales targets by ensuring promotions are effectively launched as per guidelines. 
  • Communicate effectively and efficiently at all levels to build strong relationships. 
  • Maintain presentation of the floor to highest standards at all times. 
  • Deploy staff and delegate effectively to maximize productivity. 
  • Manage and develop all staff including the Supervisor. 
  • To monitor and question the current method/styles of customer service and insure its relevance to the evolving Hamleys customer experience. 
2017 January 2017 September

Sales Representative

Sound & Image
  • Focus on personal development in sales, selling techniques and product knowledge.
  • Give feedback to owners about training and personal development.
  • Work closely with manager to help control costs and losses.
  • Communicate effectively and efficiently at all levels in order to build strong working relationships and support.
  • Maintaining the presentation of the floor to the highest standards at all times.
  • Demonstrate standards of excellence.
  • Help to achieve deadlines.
  • Delegate effectively to maximize productivity. 
Aug 2009October 2016

Assistant Manager

Jetmaster Fireplaces & Braais
  • Responsible for daily management of store when manager is on leave or off duty.
  • Assist with training and motivation of staff to ensure efficiency and sales.
  • Maintaining awareness of market trends and monitoring local competitors.
  • Help to manage shrinkage and stock loss through monthly stock counts.
  • Help to ensure all policies and procedures are being followed.
  • Drive and implement promotional initiatives from Head Office.
  • Daily administration.
  • Staff scheduling.
  • Place customer orders and follow up.
  • Receiving of stock and capturing IBT's
Feb 2009Aug 2009

Assistant Manager

Galaxy & Co. Jewelers
  • Maximizing selling opportunities through effective customer service and product knowledge.
  • Help to drive sales targets through add on sales.
  • Ensuring shop policies and disciplines are being followed.
  • Manage shrinkage.
  • Paying attention to detail by ensuring consistently high standards of presentation in the store are met and that all available space are utilized effectively.
  • Focus on maximizing customer shopping experience.
  • Daily banking and administration.
  • Ordering and receiving of stock.
  • Schedule staffing and assist with training of team.
  • Assisting with job   interviews.



Hamleys: Julian Bishop 083 760 4385

Sound and Image: Brent  071 895 5922

Jetmaster: Douglas Alderslade 073 268 4770