Hagen & Co
Hired to lead re-start of North American operations for a firm providing manufacturing and process improvement services.Drove all aspects of business including sales and marketing, practice management, consulting services and software development.Clients included Coca Cola, Miller Brewing, BASF, Colgate-Palmolive, Starbucks, BP/Amoco, International Truck and International Paper.
Repositioned and Refocused Business Strategy.Shifted business focus from pure consulting to a combination of consulting and software licensing of internally developed software that identifies profit improvement opportunities within a business.Grew practice from zero to $3.5 million in revenues in three years, tripling staff to meet demand.
Maximized Business Value & Opportunities.Created strategic plan focused on key customer strategies and partnerships, optimization of current products and operations, and identification of new customer opportunities.Created stronger identity and visibility for the firm with new web site, publications and participation in conferences and other industry events.
Delivered Competitive Advantage for Clients.Led numerous client engagements resulting in tens of millions of dollars in profit improvement, includingelimination of a 20-year equipment problem for large multinational chemical company that was restricting output in a plant in seven weeks, and the analysis and elimination of bottlenecks for a large textile operation, dramatically increasing performance, efficiency, output and reliability and a doubling of profits.