Assistant Sales Manager
Best Buy Co Inc
As a sales manager I was responsible for ensuring Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. Sharing leadership responsibilities of the overall Best Buy Store along with the General Manager. I played a vital role in implementing sales action plans, analyzing business results, and driving execution of sales strategies. Provide direct supervision, coaching, training, development, and performance management of supervisors and associates. Share accountability with other store leadership to develop talent and build a sales culture where employees clearly understand what is expected to deliver business results. Deliver on all aspects of the sales experience through all touch points with Best Buy inside and outside of the store(eg. Online, Services,, Delivery/Installation, Solutions etc.). Integrate partnerships and 3rd party programs specific to sales, training, and customer facing initiatives to ensure seamless experience. Engage customers using selling skills to build complex, connected solutions while maintain a balance of high velocity and high service.