- Provide customer engagement and promote the DSW Rewards program
- Provide positive customer service and explains the rewards program and its benefits while ensuring passionate, friendly, and helpful service.
- Monitor and maintain Shoephoria sales and the cash register while handling policies and procedures.
- Maintain a clean and organized store which includes picking up trash in the aisles, cleaning the associate break room and restrooms, vacuuming the store, cleaning mirrors, cleaning the front walkway/stoop of the store, and any other housekeeping items deemed necessary.
- Unloads merchandise from trucks, places merchandise on the sales floor per DSW standards.
- Complete markdowns of merchandise including accessories.
- Maintains clearance area standards
- Fill accessories within clearance and the sales floor and organizes and maintains the stockroom.
- Ensuring customer needs are met by solving problems or issues that arise with items purchased.
- Train new hires on the sales techniques and policy and procedures.