Download PDF

Work Experience

Jun 2015Oct 2015

Retail Management Intern

Nordstrom, Tyson's Corner 

A unique 10-week opportunity to be immersed in the Nordstrom culture and learn the business of fashion.

  • Delivered amazing customer service by attending to the unique needs of every customer while on the sales floor
  • Exceeded my given sales goal by $4,000 during the Anniversary Sale and had the 2nd highest sales in my department
  • Provided expert advice with my extensive knowledge of product and service offerings, establishing rapport with customers
  • Updated visual displays with new merchandise and managed inventory to keep the floor runway ready
  • Created a new-hire development program to improve employee retention for internship project and pitched idea to top management
    • Project placed 1st in-store and regionally
  • Completed assistant manager and leadership training courses
May 2014Nov 2014

Boutique Marketing Representative/receptionist

SOHO Lashes

Boutique Marketing Representative/Receptionist Chesapeake, VA

  • Served as first point of contact with existing and new clientele calling or visiting the boutique
  • Operated MindBody software to schedule client appointments and make transactions in a prompt and courteous manner
  • Managed business' social media accounts
  • Transformed inventory storage layout to locate products more efficiently when assisting customers and conducting inventory counts
  • Designed new plan for product placement and the interior decoration of second store location.

Skills

Customer Service 

Excelled in position while working for a customer-service driven organization

Marketing

Studied various areas of the topic and completed every course successfully

Sales

Hands-on selling experience and interacting with customers

Education

20112016

B.S.B.A Marking

Old Dominion University

Relevant Course Work

Real World Marketing Topics, Fall 2015

  • Given the job by Radical Skincare Company to create a social media marketing plan to promote an upcoming book launch 
    • Created themed posts on a weekly basis for each platform that encouraged interaction between the company and their followers