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AS400 9
Hyper-V Server
Citrix XenApp Server 4.5
Microsoft SQL 2000-2008
VBScript and PowerShell scripting
VMware Server 2 and VMware ESX/ESXi
Active Directory and Group Policy Administration
Windows XP - Windows 7
Microsoft Exchange 2003-2010
Microsoft Server 2003-2008

Work experience

Jun 2010Present

Server Operations Admin 2

CHS (Community Health Systems)
  • Supported and Maintained over 150 hospitals encompassing over 130,000 users.
  • Provisioned security access for users withing AS400, AD, McKesson and Citrix and VMware/Hyper-V.
  • Consolidated all remote access databases into MMC and RemoteDesktopManager for easier resource management.
  • Developed powershell scripts for easy AD, DNS and DHCP reporting.
  • Gave primary level training for all new Server Support employees and contractors.
  • Worked with the L1 through L3 groups to address knowledge gaps and routine issues.
  • Worked with vendors and the local IS to address outages and hardware replacements.
  • Administered and maintained Group Policies, Sites and Services, AD, DNS and DHCP for all CHS facilities.
  • Managed and Maintained External DNS Zones for CHS.
  • Implemented automatic SFTP processes for all CHS facilities using MOVEit.
  • Provisioned and maintained Citrix Applications for all CHS hospitals and acquisitions.
  • Implemented and maintained load-balance support for All Citrix Servers.
  • Assisted L3 Support Teams in Root Cause Analysis of servers and services.
  • Supported Sentillion SSO for multiple facilities and acquisitions.
  • Provided support for meaningful-use and CTP (Common Technology Platform) implementations.
  • Provided end-user education and documentation regarding SSO, Group Policy, Active Directory, Citrix and VMware.
  • Implemented and Supported DFS migration and File Server Management for all CHS facilities.
  • Worked with the network teams to implemented and supported Wireless Authentication pushed through Group Policy.
  • Utilized BlueCats IPAM solution for maintaining the DHCP infrastructure.
  • Maintained and Utilized both Hyper-V and VMware virtual environments with assistance from L3.
  • Provided routine training sessions for Group Policy, DNS, Active Directory, Citrix, VMware and PowerShell.
  • Maintained the Lotus Notes, Exchange 2003 and Exchange 2010 environments prior,during and post go-live.
Mar 2008Jan 2010

Systems Engineer

XMI Technology

  • Consolidated Data Center servers into a VMserver ESXi 3.5 environment.
  • Maintained and Updated Active Directory and Group Policies for 400 users.
  • Developed IT Policies and Procedures using Active Directory and Group Policy.
  • Transitioned 100 users from a SQL based login script to a VBscript based login script.
  • Installed WSUS to manage and maintain updates for 100 Windows XP, Vista and 7 workstations.
  • Performed Quality Assurance by manually creating test cases for applications in a test environment.
  • Partnered with development teams and project managers to address progress, defects, resolutions, retesting and documentation for internal and external applications.
  • Integrated Twitter, Facebook and Linkedin through a Sharepoint site for Social Networking.
  • Performed monthly Exchange 2003 database defragmentation for all mail stores.
  • Managed File Server and Backup data using Symantec Backup Exec.
  • Tested applications in a RS/6000 mainframe environment.
  • Installed, maintained and tested applications on Redhat and Suse based virtual machines.
  • Integrated Single User Sign On (SSO) for Active Directory users using custom LDAP scripts.
  • Used SQL scripting and reporting to pull usage data from MS SQL and MySQL databases.
  • Utilized Windows-based audit logs to HIPPA and PCI compliance
  • Monitored Cisco routers and firewalls using the Cisco ASDM utlity.
  • Maintained and monitored HP Procurve switches using the built-in web interface.
  • Utilized Spiceworks to monitor internal software and hardware.
  • Developed Drupal based websites using PHP and MySQL.
  • Installed, Maintained and Monitored MasterTax using Oracle 10g.
  • Integrated iPhone, Blackberry and Windows Mobile phones with Exchange 2003 and Exchange 2007.
  • Monitored and Maintained internal websites using IIS 6 and 7.
  • Used OpenDNS to monitor and filter internet usage.
  • Installed, Monitored and Maintained Microsoft Dynamics on company servers and workstations.
  • Monitored and installed new phones for Avaya Definity systems.
  • Utilized Peachtree and Quickbooks to assist in backing up database data.
  • Developed custom PHP code for use within Drupal and Joomla!.
  • Installed and maintained Small Business Server 2003.
  • Installed and Tested Exchange 2007, Server 2008/2010 and LAMP based servers prior to implementation.
  • Linked, Integrated and Monitored Peachtree, Quickbooks and HRPyramid data with Microsoft Dynamics GP 10.
Jul 2006Dec 2007


TaylorMade PC

  • Supported 50+ users concerning hardware installations, administration and support.
  • Configured and standardized computers for a Microsoft based environment.
  • Setup and configured email accounts in Outlook and Thunderbird.
  • Provided training for end-users in Microsoft based applications.
  • Setup and configured Microsoft Server 2003 domains for small companies.
  • Consultant users on hard drive backup, virus protection and website development.
  • Setup small to medium wired and wireless networks.
  • Built, Tested and Utilized Drupal to build and maintain websites for clients.
  • Linked data in Access and Excel databases with Peachtree Accounting and Quickbooks.
May 2006Jul 2007

Retail / IS Resource Analyst

Ann Taylor Loft

  • Provided detailed data entry for incoming and outgoing shipping information.
  • Managed detailed sales information on in-store server and POS stations.
  • Updated stock room system with incoming/outgoing shipment information.
  • Provided detailed list of supplies/components to order for store.
  • Coordinated with the corporate office and management staff on all system maintenance requests.
  • Performed guided technical support on the server and POS stations prior to all maintenance requests.
Mar 2003Jul 2005

IT Support Technician

Victor Technologies
  • Supported Windows 98 to Windows XP workstations.
  • Utilized Netgear, Cisco/Linksys, and Belkin routers and switches to create wired and wireless networks.
  • Assisted in network and systems planning analysis.
  • Handled equipment ordering, installation and set-up.
  • Handled one on one training sessions for end users.
  • Responsible for installing and setting up network hubs, routers, switches and cables for clients.
  • Provided Help Desk phone support for clients.
  • Responsible for Operating System installation, RAID setup, and antivirus installation.
  • Handled entry level Active Directory Administration.



Shawn McGoldrick

Shawn and I worked together at CHS in the Server Support team where we performed break-fix troubleshooting of VMware, Citrix, HyperV, Active Directory and Group Policy.

Scott Osborne

Scott is an IT professional acquaintance

Ben Tennant

Ben and I worked on several computer solutions since 2009. He has been both a client and a partner.

Willie Hight

Reco and I worked on network based projects since 2007 and continue to work on security based projects today.