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Work experience

May 2014Aug 2014

Technical Writing Intern


I provide information so that SAP BI Users can have an easier time working with a very complex system. 

  • Created help documents for global reports in Sales, Manufacturing, and Procurement using Microsoft Word and PowerPoint
  • Edited Excel spreadsheets so BI Users could easily access a specific report within the Data Warehouse
  • Ran specific reports for system testing and documented the success/failure using Microsoft Word
  • Updated existing ERP TV segments and created an original segment using iMovie
  • Worked with Global Markup Tracking files in SharePoint to access technical documents
  • Created folders within SharePoint for easy access to Compliance, End-User Training, Requirements, Security, and Technical Support documents
  • Moved technical documents to an electronic filing system called PDOCS to ensure BI Finance could access these documents as quickly and efficiently as possible
  • Created tech spec placeholders in PDOCS using Microsoft Word
  • Suggested new ideas to a Pfizer representative in Ireland for the ERP Navigator found on Pfizer’s website, including improvements for web design layout, links, and the BI Report Index
Aug 2013May 2014


James Madison University Recreation Center
  • Supervised pool area
  • Assumed cleaning duties
May 2012Aug 2013


Whitemarsh Valley Country Club
  • Greeted club members
  • Assumed office and secretarial duties
  • Supervised pool area
Jun 2009Aug 2011

Camp Counselor

Twin Spring Farm Day Camp and School
  • Worked with children of all ages
  • Acted as director of events by organizing various activities for campers
  • Interacted with parents through one on one meetings



Bachelor of Arts Degree in Progress

James Madison University

Writing, Rhetoric, and Technical Communication Major

Education Media Minor


Lifeguard/CPR/AED/First Aid Certification

Search Plan Profile

I am looking for a company that can further develop my communication skills while allowing me to demonstrate my computer, writing, editing, and graphics experience. I am searching around the Greater Philadelphia Area.


I am interested in working for a company such as Gartner, as it will allow me to showcase the skills I have learned in my Education Media minor. I would work to promote and teach new education software to companies in the Information Technology and Services Department.