Summary

I am responsible for the seamless end-to-end integration, management and implementation of training projects that ensures the effective training implementation of new systems, processes and products into the business. My role makes me responsible for all aspects of the training process from the initial conversations with key stakeholders, through training needs analysis, material development and effective management of the resource available, the timely upskilling and training of end users right through to evaluating the success of the project. To do this i must draw upon a broad range of training and learning methodologies to ensure that as part of the effective integration of the system/products i take into consideration the business wide behavioural change required to make any change sustainable and cost effective.

Work History

Work History
Jan 2008 - Present

Operations Training Manager

4u Group, Phones 4u
Feb 2007 - Jan 2008

Regional Training Center Manager

Phones 4u
You can provide a brief description for this position.
2006 - Jan 2007

Regional Training Consultant

Phones 4u
You can provide a brief description for this position.

Education

Education
Sep 2000 - Aug 2001

Dance

Cambridge

Looking at my work experience, you may find it quite strange that i come from a Dance background. My core beliefs are an output of working in the dance (entertainment) industry: People make things happen, given the right tools at the right time.

Please feel free to ask for more information regarding my dance career and education.