- Kulmakatu 47 A 2 33500 Tampere, Finland
- +358 046 8858614
CORPORATE COMMUNICATIONS, BUSINESS INTELLIGENCE, CUSTOMER EXPERIENCE MANAGEMENT AND CRM IMPLEMENTATION
Live coverage and content producer for Fanseat social media accounts: Twitter and Facebook. Fanseat is a live streaming provider owned by Elisa - one of the main telecommunications operator in Finland. Helsinki Cup is a under-17 international soccer tournament held since 1976. Content was provided in English and Portuguese.
Sales professional for Finnish start up which developed a global marketplace for outsourced training needs. Main activities were focused on lead generation through referral companies from the Finnish-German Chamber of Commerce, participating in HR events and solution demonstration meetings with prospect customers. Market intelligence analysis and strategic sales plan was created in partnership with company's founders.
Members advisory service for Portuguese, Spanish, Brazilian markets. Community trust and satisfaction ambassador role through social media monitoring and experience in real life with members during Bla Bla Car trips within Europe.
Content Analyst for Portuguese, Spanish and Brazilian markets for French luxury, automobile, pharmacy and cosmetics companies. Data analysis and creation of weekly reports on e-reputation and law monitoring.
Business area coordinator for CRM implementation and Customer Experience Management. Great expertise with project management serving diverse group of stakeholders, strict budget and severe time frame. Main goals were the implementation of CRM Dynamics for 350 global users and excellence in Customer Experience Management delivering top-notch Technical Seminars, extensive range of marketing products and magnificent customer relationship events.
Helsinki , Finland
Major subjects: Business Information Systems, Logistics, Accounting and Strategic Marketing
Major subjects: Political History, Political Communications and European Public Policy and Administrative Institutions
Rio de Janeiro, Brazil
Major subjects: Business Management and Marketing
Rio de Janeiro, Brazil
Major subjects: Corporate Communications and Media Studies
Intermediate B1 (current studies)
Basic Knowledge (current studies)