Opportunities in life have given me the chance to travel, learn and explore dreams. Along the way, I gained skills including social media management, writing for different audiences, researching a variety of topics, how to provide high quality guest services and always thinking about the big picture.
Dec 2012 - Present
Information Center Coordinator
Working at the Information Center, not only am I responsible for responding to visitor inquiries via phone, e-mail and in person, providing the highest quality guest service and retaining reliable knowledge of all tourism and non-tourism related activities and topics, but I am also a key member to the Marketing Department. Acting as a liaison between the Marketing Department and visitors I write and create content for a quarterly newsletter that is sent to over 5,000 potential visitors and create daily content for Town of Frisco’s Facebook and Twitter accounts. I also help with editing a variety of material, brainstorming marketing ideas and researching products and vendors for events.
May 2011 - Oct 2011
In this position I prepared for large and small public events happening in a variety of locations by being trained in portable stage set-up and take-down, solving problems quickly and efficiently and flexing with event and event attendees needs.
Sep 2008 - Dec 2010
Through this position I created Facebook and Twitter profiles for the Gallery, and was responsible for the overall safety of the gallery, exhibition set up, take down and all other aspects of exhibitions.
Dec 2009 - May 2010
As a Spring PR Intern I was granted exposure to a number of different clients. I participated in drafting and editing news releases, pitch notes, compiling media lists using Cision, distributing releases, pitching and following-up on media calls, client media materials development, appropriate client and team meetings, conducting basic research, and drafting, editing and posting social media content.
Jan 2009 - May 2010
University of Wisconsin - Whitewater
In this position I had to the opportunity to be involved in numerous activities from planning events (i.e. Nov. 2, 2009 Carillon Bell Dedication), to writing weekly radio talking points regarding University Center topics and events, to researching and writing historical summaries.
Jun 2009 - Aug 2009
As a summer intern at WomanMade Gallery in Chicago, IL I had the opportunity to work closely with multiple artists during set up and take down of shows. I also gained experience in categorizing/archiving work; as well as researching relevant media and contacts for an upcoming exhibit.
May 2009 - Aug 2009
Throughout the summer, I was provided the opportunity to work on a variety of projects for multiple clients. Assignments included pitching local media, writing Web site features, assisting with research for the account staff, planning and implementing media deliveries, helping to facilitate media spokesperson training, creating media lists and more.