Work History

Work History

IT Manager

General Motors

IT Manager, General Motors Aug. 1997 – Aug. 2000

Directed and oversaw daily operations of 7 x 24 global data center (99.995%HA). Managed infrastructure and application teams and responsible for IT strategy. Expertise in contract engineering, IT economics and operations best practices (ITIL)(Annual budget approx $100 Mil)

Accomplishments

·Establish Global Data Center from ground up - consolidate regional data centers, upgrade entire LAN/WAN network and establish {2300 user, 400+ system} environment.

·Introduce multi lingual, multi tenant Global Application Cloud (SaaS) to improve collaboration between GM units, its partners and international programs.

·Build enterprise technology lab to refine strategy, build-test systems and plan release cycles.

·Strategy - High performance network, Data Warehouse, Portfolio Mgmt, Supplier Integration

Director

E-CON LLC

Manage 200 developer 7x24 software development and global web hosting (SaaS cloud) for General Motors and its suppliers. Grow business and direct development of products and services

Accomplishments

·Improve quality and standardize global (onshore-near shore-offshore) software development using a PaaS based hosted “Development Cloud”. Achieve CMM-3 maturity.

·Key initiatives – IT Security (OCTAVE), Single sign-on, Backup and Business Continuity.

·Architect a global multi-site VoIP contact center to support GM-EDS operations in US.

Consultant - E-Commerce

Blue Cross Blue Shield - Carefirst

CareFirst, Blue Cross Blue Shield (Consultant, e-Commerce)Dec’02 – Nov ‘03

Introduce portals for user self service and business product, sales and broker performance. Establish service oriented architecture (SOA TIBCO) to integrate legacy systems and enable real time HIPPA transactions across entire blue cross blue shield network.

Consultant - Technology Quality and Productivity

A G Edwards

AG Edwards (Consultant to Vice President) Nov ’03 – Jul’05

Redesign entire “Concept – Deploy” methodology for hardware and software initiatives. Led core team of senior infrastructure, software and process architects to improve technology productivity and quality. Establish “Enterprise Technology R&D Lab” and {CMM, SDP, PMP, ITIL} based “Technology Development Lifecycle” framework. 

Jan 2004 - Present

Sr Manager

General Dynamics

Sr. Manager (Directly report to CIO)Jul 2005 – Present

General Dynamics-AISAnnapolis Junction, MD

Key member of IT leadership team responsible for directing all research and technical analysis of potential opportunities. Add business focus to development, exploitation and management of information systems. Establish internal controls to manage finance, quality and performance.

(Annual IT budget is approx $89 Mil)

Accomplishments

·Create enterprise architecture and systems engineering organization – Define IT strategy and technology direction. Make decisions on all IT infrastructure and software initiatives.

·Establish Technology Development Center – Conduct seed studies, define architecture and standards, solutions and technology roadmaps.

·Direct “Define-Build” state of the art {DoD, FISMA, Corporate} IT security frameworks.

·Deploy multiyear strategy – Virtualization, High performance (Data-Voice-Video) MPLS wide area network, Unified Communication, Presence, VoIP PBX, Enterprise Data Center, SOA, Business Intelligence, Business Activity Management, Consolidation.

Jan 1994 - Aug 1997

Advanced Systems Engineer

EDS

Systems Architect (Consultant), Electronic Data Systems (now HP)Jan 1994 – Aug 1997

Led a 20 members core technical team of server, network and software engineers to manage a 1500 user, 400+ {CAD, CAM, ERP} environment at General Motors. Did system design, installed and supported systems, network and infrastructure. Participated in strategy development.

Accomplishments

·Set technology standards – Conduct technology benchmarks and coexistence studies.

·Concurrently reduce cost and improve service delivery by creating a knowledge based, SLA driven Level I-III central help desk to support all GM Truck locations in the US.

·Add capacity and reduce cost of super computing by establishing a compute server farm, (now called as IaaS compute cloud) to monitor and leverage unused CPU’s across enterprise.

Education

Education
Jan 1991 - May 1994

MS

Wayne State University

Expertise in hardware and software design of parallel distributed computing systems

Aug 1987 - Aug 1991

BE

Panjab Engineeerng College

Expertise in Control Systems

Skills

Skills

P{rocess and Quality - CMM, ITIL

Infrastructure Engineering   Design R&D Labs and Technology Process Qulaity Managment Frameworks for General Motors, AG Edwards, EDS, General Dynamics,   Infrastructure -   SDP21 - System Design using Stage Gate Architectures ISO - Systems Classificaiton, Documentation IEEE Based systems design, description and specification   Operaitons ITIL and COPC based Service Delivery   Software Development CMM - 3 

Systems Engineering

Design and Implement Enterprise Infrastructure   1. Network Engineering - Fully Meshed MPLS, MAN and PTP Networks (LAN, WAN) 2. Servers - Unix, Linux, Windows, Virtual 3. Storage - SAN, NAS, DAS 4. Security - VPN, Firewalls, Encryption, (DoD, FISMA) 5. Desktops - Citrix, Virtual, VDI, USB

IT Strategy

Design and Implement IT Strategies   1. Server Consolidation and Global Data Centers - General Motors 2. IT Security - General Dynamics, ECON 3. Backup, Disaster Recovery and Business Continuity - General Motors 4. IT Standards and Technology RoadMaps - General Dynamics, General Motors 5. E- Commerce Strategy - Blue Cross Blue Shield 6. Global Software Development - Onshore, Near Shore, Offshore 7. R&D and Technology Management Frameworks ( AG Edwards, General Dynamics)

R&D - Product Innovation

Design and Development of custom products to enable business functions. Led strategic initiatives for fortune companies in areas of   1. Virutal Reality - 3 D Immersive and Non Immersive, Stereo and Mono 3 D Visualization. (General Motors) 2. Integration Product Data Warehouse systems for Design, Engineering and Manufacturing (General Motors) 3. Cloud Computing (well ahead of commercial curve) - IaaS, PaaS, SaaS 4. Supplier Integration Architecture 5. WorkFlow Systems  

Organization Building

Design and Development of HIgh Performacne IT organizaitons with focus on quality, productivity, capacity and compentency. 

Enterprise Architecture

Design, Integration and  Implementation  of IT Systems to enable business value chains. 

Summary

EXPERTISE

Technology*Management*Innovation – R&D*Strategy*Operations

Strong management and technical skills with over 19 years experience leading IT initiatives for startups – fortune companies. Background emphasizes visionary technology projects, experience in major industry sectors and proven track record in vision to solution formulation and deployment.

Strengths

* Leadership* P&L Management* Organization Building

* Consulting* Process – Quality* Enterprise Architecture

Highlights

·Build 7 x 24 global data centers (99.995% HA) at General Motors from ground up, believed to be the biggest engineering data center in the world.

·Create global software factory (200 developer) using onshore-near shore- offshore model.

·Design R&D center and technology development framework to improve quality and productivity of all IT software and infrastructure initiatives at AG Edwards.

·Process-Quality initiatives in engineering and operations - CMM-3, ITIL, SDP, ISO, COPC

·Entire career in leading - server, storage, network, database, security and web technologies.

·Current initiatives – Cloud Computing, IT Security, Identity Federation, Secure Virtual Desktops, Utility Computing, Collaboration, Mobile Workforce, Business Activity Management, M&A Architecture, Improve and Standardize Software Development.

Interest

Design of Trasactive Memory Systems

Building High Performance Teams

Improving Productivity of Virtual Teams

Leading R&D, Operations, Enterprise Architecture Organizations.

Certifications

Certifications
Jan 1995 - Mar 1996

Oracle DBA

Oracle Education