- Sao Paulo Brazil
- [email protected]
Newcomm is a holding on marketing, media and publishing, from multinational WPP group. Information technology management, defining strategic and tactical plans for short and long-term perspectives, budget definition/control. IT Director offering a backoffice IT organisation to support 8 different companies. Reorganization of IT structure including processes, operational procedures, infrastructure and people, resulting in a consolidation of decentralized structures to a central outrsourced data center and SOX full implementation. Manage new technology migration projects, with local and regional approaches, as hig performed lan-to-lan technology network (wan/lan); IP Telephony solution; consolidation of Exchange email cluster in Brazil to servide LatAm countries; consolidated storage solution, servers virtualization, projects to increase market leadership, by strategic opportunity as a web portal for Digital Midia Services, Digital Asset Managemente, Data base archiving.
- Infrastructure and telecommunications management and support to Brazil and Latin America as third level support, for 1000 users in Brazil and 4500 total LatAm- Manage the implementation of next technologies as central storage solution, servers consolidation, migration of environments ( Windows, SAP/Oracle, MPLS)- Deal with the life cycle of infrastructure components according to short and long terms targets- Acting as Service Delivery Manager on a Regional Level- Relevant projects: ENGINE, ERP Outsourcing (AS400 to SAP), Servers Consolidation (Outsourced Datacenter), Outsourced Service Desk, Migration of Frame-Relay to MPLS
Development of a customer portfolio about USD5MM/year, service strategy and all commercial activities to assure client satisfaction. Activities included the development of business plans for key clients (biggest publishing in Latin America, French multinational in glass industry, French and American multinational in grinding wheels, drills, sand papeer, construction and chemical industry)Business targets were achieved by leveraging relationship with stakeholders at the client, and important challenge was internal commitment of service areas inside Atos Origin to develop and deliver services as agreed, to satisfy client requirements.
Application development, analysis, implementation of software packages, development and training of office automation and mainframe facilities. Strongly experienced on call center, central helpdesk, competence centers and third level attendance. Team worker of the first "office automation email project" in Brazil, developed between Philips and IBM, as responsible for environment administration, training and support. Recognized and rewarded by IBM for achieving results on data administration area, due to the substantial reduction on disks hardware allocation.
Senior IT Management at Multinational Companies or Groups
Regional IT Management
IT Director / IT Manager (IT Head)