Communications Project Coordinator
- Audit: Improved internal efficiency and operations by conducting research to authenticate accurate production of documents. Prepares and creates monthly audit reports for management.
- Proofing: Edits/proofs communication documents and templates to reduce production time, rejects, and error by 5%. Created instructions and templates to effectively execute day-today tasks.
- Customer Relationship Management: Strengthens client relationships by improving customer service via quality, accuracy and timeliness for requested projects. Provides up-to-date information to providers via manual faxes. Demonstrates strong understanding of principles and cultural values and incorporates them into client goals and objectives.
- Project Management: Creates and manages client specific draft materials within a timely matter. Manages editing process between communications team. Diligently proof client materials to make sure they are in line with HIPAA rules and regulations.