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Objective

It is my goal to become part of an exciting client centered sales community. Though I work well independently, I recognize the value of collaboration. I am a motivated and loyal worker with a strong work ethic and positive personality. The ability to overcome challenges is one of my many strengths.

Work History

Sep 2014Present

Server

ALC Steaks : Austin, TX 
  • Familiar with extensive ingredients in food and drinks in order to provide customers with excellent dining experience
  • Consistently implement sales tactics to up-sell products
  • Provide measured and attentive service that maximizes the enjoyment of customers dining experience
  • Slow, intimate service allows customers to enjoy themselves throughout their experience
Mar 2013Sep 2014

Server

North by Northwest Restaurant and Brewery : Austin, TX 
  • Guide guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients
  • Consistently adhere to quality expectations and standards
  • Provide customers with a pleasant dining experience and quality service
  • Perform side work duties before, during and after every shift
  • Implement suggestive selling techniques, which resulted in an overall sales increase
Apr 2012Mar 2013

Server

Rose's Landing Restaurant : San Luis Obispo, CA
  • Held responsibility of handling/serving all the food items as per the policies of the state
  • Worked in coordination with other departments to ensure that customers received quality service and satisfaction
  • Consistently achieved the highest guest check averages among all full-time servers through suggestive selling and dessert-to-go orders 
  • Maintained the serving standards for the guests and followed all regulations
Dec 2012Mar 2013

Lead Generator

One Hour Heating and Air Conditioning : San Luis Obispo, CA
  • In partnership with the Sales Team, responsible for finalizing the completeness and accuracy of leads for the company
  • Partner with members of the marketing team to create campaigns from inception to completion, including campaign planning, audience targeting, messaging, and reporting 
  • Provided potential customers an in-depth explanation of the heating and cooling services
  • Responsible for transitioning the qualified client to the appropriate sales personnel
Feb 2010Aug 2011

Supply Associate and Driver

Precision Brake and Wheel : Porterville, CA
  • Responsible for the flow of merchandise from the warehouse to the customers establishment 
  • Ensured customer satisfaction upon delivery
  • Qualifications needed: strong organizational abilities, versatility and excellent communication skills

Education

Aug 2016Jan 2017

EMT- Basic Cerification

RC Health Services
  • The EMT-Basic training course includes a mixture of practical and lecture-based instruction. Students are required to demonstrate competence in practical skills as well as on written examinations. In addition, each student completes two 12-hour rotations in a hospital emergency room and two 12- hour ride-outs with an ambulance service.
  • Nation Registry EMT Certification
  • TCFP Certified
Aug 2015Dec 2015

Fire Protection Technology - Firefighter Certification

Austin Community College
  • Austin Community College Fire Academy (ACCFA) is an intensive semester long program that includes classroom and hands-on instruction. ACCFA meets all requirements set forth by the Texas Commission on Fire Protection (TCFP).Students attend 468 hours of training.
  • Graduated with Firefighter I, Firefighter II, HazMat Awareness and HazMat Operations Certification
  • TCFP Certified
Aug 2011May 2012

Transfer Student

Cuesta College
  • Completed two semesters at Cuesta College then transferred Austin Community College with a 4.0 GPA.
Sep 2002Jun 2006

OSSD - Ontario Secondary School Diploma

Holy Names High School

Volunteer

Liberty Hill Fire Department ESD 4

The main duties of a firefighter are to help protect the public in emergency situations. Respond to , medical emergencies, car crashes, chemical spills, flooding, water rescue and general rescue as well as fires. With many fire crews being trained as first responder, we can provide first aid until the arrival of ambulance personnel. In addition to attending emergency call outs and performing rescues from life-threatening situations, the job entails:

  • using sophisticated firefighting and rescue equipment
  • promoting fire safety through education and training sessions
  • inspecting and enforcing safety standards in commercial and residential properties
  • demonstrating the use of firefighting equipment
  • performing practice drills
  • working with police and ambulance service personnel
  • undertaking physical and academic training
  • checking and maintaining vehicles, equipment, hydrants and water supplies

Percussionist/Performer

Drill Designer, Music Writer and Program Coordinator

  • Taught high school students the value of responsibility and commitment
  • Designed drill and movement  as well as wrote music for a percussion ensemble
  • Organized rehearsal and show schedules

Performer

Pulse Percussion, 2010, WGI National World Class Champions

Northcoast Academy Percussion, 2006-2010

  • upheld musical and ethical standards expected from world class organizations
  • maintained a positive attitude despite a strict, rigorous practice schedule