Tarek Zainelabdeen

  • Tanta
Tarek Zainelabdeen

 Receptionist

Summary

• Highly skilled in greeting guests in a courteous and professional way
• Well versed in managing multiple line phone system and handling multiple incoming calls simultaneously
• Demonstrated ability to answer queries of visitors and direct them to the right person
• Committed to provide exceptional customer service to clients and coworkers
• Excellent knowledge of administrative and clerical procedures
• Adept at giving accurate and detailed information to visitors and callers
• Able to handle difficult clients tactfully
• Expert user of MS Word, Excel, Outlook and front desk software applications
• Special talent for scheduling appointment, managing calendars and maintaining conference rooms
• Proven record of performing clerical duties such as scanning, photocopying and collating
• Thorough understanding of monitoring visitors’ access and issuing passes
• Extremely capable of keeping reception area clean and organized
• Expert in ordering, receiving and maintaining office supplies

Work History

Work History
May 2014 - Present

Receptionist 

For you travel
Dec 2013 - Mar 2014

Receptionist 

 RadissonBlu Hotel

Skills

• STRONG INTERPERSONAL AND COMMUNICATION SKILLS

• CAN-DO ATTITUDE AND ABILITY TO THINK OUTSIDE THE BOX

• HIGH ATTENTION TO DETAIL

• ABLE TO STAND FOR EXTENDED PERIODS OF TIME

• AVID UNDERSTANDING OF FRONT DESK OPERATIONS

• GOOD TIME MANAGEMENT SKILLS

• EXCELLENT TELEPHONE ETIQUETTE

• IN DEPTH KNOWLEDGE OF ADMINISTRATIVE AND CLERICAL PROTOCOLS

• KNOWLEDGE OF CUSTOMER SERVICES PRACTICES

Education

Education
2010 - 2013

Good degree

Tanta university

Faculty of arts department of media

CAREER OBJECTIVE

Energetic multitask seeking a challenging position as a Receptionist with NDA Docks bringing superb front desk skills and clerical abilities in order to provide the company with exceptional customer care and administrative services.