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Work experience

Aug 2013Present

Desk Supervisor

Longwood University Residential and Commuter Life
  • Supervising a desk staff of fourteen, schedule the staff shifts, and run bi-weekly staff meetings,
  • Payroll, key inventory, issue keys out to over 400 residents, re-order new keys, and e-mail residents,
  • Help train Desk Aids during training season and evaluate the staff at the end of each semester
Jun 2008Present

Customer Service

Albano Dry Cleaners
  • Customer service, paper work, and attention to detail,
  • Clean, repair, and press clothes, linens, and other fabric items that cannot be cleaned in water,
  • Work directly with our customers and identify garments to be laundered or dry cleaned,
  • Tag them in, while inputting that information into the computerized register and consistently ensure cash drawer accuracy.
May 2013Aug 2013

Server

Caviler Hotel
  • Wait tables during breakfast, lunch, and dinner,
  • Prep tables for breakfast (coffee cups, sugar, and cream),
  • Refill caddies, roll silverware, clean and restock server station,
  • Prep tables for lunch (putting breakfast items away, taking down buffet, cleaning tables for outside)
  • Help set up and take down banquets
May 2012Jun 2013

Server

Nat’s Sports Bar and Grill
  • Waitress/ cocktail for eleven tables, serve food and/or beverages to patrons;
  • Assisting with open mic and karaoke nights,
  • Communication and people skills,  
  • Stock service areas with supplies such as coffee, food, tableware, and linens, fill salt, pepper, sugar, cream, condiment, and napkin containers.
Aug 2012May 2013

Front Desk Aide

Longwood University Residential and Commuter Life
  • Receive and check in guests, also monitor and issue keys,
  • Perform extensive record keeping and paperwork,
  • Appropriately refer residents and guests to campus resources,
  • Enforce policies to enhance security and safety of residents

Education

Aug 2011May 2015

Bachelors of Science in Psychology

Longwood University
  • Major in Psychology and minor in Sociology
  • Women’s Rugby Football Club Treasurer- 2012-Present
Sep 2007Jun 2011

Advance Diploma

Kellam High School
  • Invited to National Student Leadership Conference
  • FBI Teen Academy
  • Internship- Virginia Teachers for Tomorrow 2011
  • 4 years of varsity swimming team

Food For Thought

Quantitative Methods Psychology Handbook

The Relationship between Depression and Smoking

Skills

Knowledge of basic computer programs
Macintosh and PC: Microsoft Word, Excel, PowerPoint, Publisher, Prezi, SPSS and Internet

Certifications

Jul 2010Present

Lifegaurd Certified

Red Cross
First- Aid and CPR Certified

References

Cynthia Moore: Central Manager at Albano Dry Cleaner's

o Phone: (757) 428-3335

Anitra Simmons: REC (Residential Educator and Coordinator)

o Phone: (434) 395-2514 o Email: [email protected]