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About Me

16 years of full time experience on medical/clinical support.

 Well-rounded on extensive knowledge of medical and clinical coordination and procedures such as;

  • Medical/ Clinical Administration 
  • Medical Terminology
  • Knowledge on Third-Party Carriers (Federal, State, County, and Private Health Insurances)
  • Problem-Solve Private Billing and Registration issues

Work experience

Nov 2009Present

Care Retention Specialist

UCSD Mother-Child-Adolescent Programs - Pediatrics
  • Assist women get back into care by doing reminder calls, demographics,  and registering new patients and former clients
  • My regular office duties consist of faxing, zeroxing, typing, checking and delivering mail
  • My position extends to translating in Spanish and English for single language patients and clients
  • Lastly, organize transportation for patients and clients from the medical center to home and vice versa
Jun 2004Nov 2009

Community Health Program Representative

UCSD Anti-Viral Research Center - Research Programs
  • Recruited Men and Women of at risk for HIV infection in emphasis  of underrepresented ethnic groups, monolingual people, gay, IV drug users and women
  • Initiated and maintained frequent and regular contact within the HIV communities including underrepresented ethnic groups, Spanish-speaking groups and Women
  • Handled contact, screen, and assist with translations and enrollment of new participants into research studies
  • Conducted and assisted with research interviews with subjects who may be infect or at high risk for infection
  • Triage patients into appropriate clinic areas
  • Prioritized referral sources for intensive follow up and initiated plan for maintaining contact with individuals and agencies
Oct 2000Jun 2004

Administrative Assistant

UCSD Anti-Viral Research Center - Research Programs
  • Held responsible for the management of the front office
  • Had primary contact with Spanish-speaking participants, families,  underrepresented ethnic groups, and women
  • Coordinated clinical services for multiple research protocols
  • Created and maintained filing systems and client/server patient database
  • Triage patient into appropriate clinic areas
  • Translated efficiently for Spanish-speaking patients
  • Worked collectively with clinicians, research and nursing staff
Sep 1998Oct 2000

Clinical Receptionist

UCSD Research Center - Research Programs
  • Provided knowledgeable and research information to patients and staff
  • Answered a multi-line phone
  • Ordered and maintained all office supplies
  • Translated for Spanish-speaking patients and families
  • Scheduled appointments 
  • Handled assortment and distribution of office mail
  • Created and maintained filing systems and client/server patient database
  • Worked collectively with clinicians, research and nursing staff


Jul 1986Apr 1987

Secretarial Certificate

Delta Business College

Alexandria, LA

Sep 1982Jun 1986


Nogales High School

La Puente, CA


Bilingual (Spanish & English)
Microsoft Word
Microsoft Excel