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At the hotel Holiday Inn I was doing 6 months of cross training in the Front Office department and Sales & Marketing in Almaty, Kazakhstan.
Where I`ve learnt how to deal with the guests, work in the reservation system Opera and improved my communication skills.
Hotel Flora is a four star hotel in Luzern, Switzerland. This is a part of the Althoff Hotel & Gourmet Collection, that has properties in Germany and Switzerland.
I've made a cross training in Food and Beverage service: