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Work experience

Sep 1988Sep 2008

Customer Service Manager

Dodger Industries

Managed 8 employees.

Prioritized work flow.

Data entry.

Order entry.

Sales

Analyzed and handled customer complaints.

Streamlined credits and charge backs.

Jan 1987Aug 1988

Receptionist/Accts. Receivable

Fertile Feeds

Answered phones. 

Received feed orders.

Balanced the books.

Took receipts to the bank.

Sep 1985Dec 1986

Store Manager

National Video

Managed 4 employees.

Balanced the books.

Inventory control.

Education

Sep 1973May 1976

N/A

Iowa State University

Interest

Boating.

Dancing.

Showing horses.

Dogs.

Reading a good book.

Objective

I would like a position where I can showcase my people and business skills.

Skills

Sales
Order entry
Shipping
Data Entry
Multi-line phone systems