tamela dugger

  • Yucca Valley CA

Cashier / Customer Service

Summary

Personable and responsible cashier with 3 years in retail and customer service.  Solid team player with a positive mental attitude   Possesses a strong work eithic with emphasis on Integrity, sense of responsibility, quality, self discipline, teamwork and respect.  Highly regarded by both customers and management alike for my kind and caring manner in which I treat my customers resulting in excellent customer relations.

Work History

Work History
Sep 2012 - Feb 2013

Cashier / Customer Service

Boomtown Sweepstakes
  • Developed highly empathetic client/customer relationships and earned  reputation for exceeding sales goals.  
  • Worked as a team member performing cahier duties, product assistance and cleaning. 
  • Expressed appreciation and invited customers to return to the store.
  • Managed quality communication, customer support and product representation for each client.
  • Guaranteed poitive customer experiences and resolved all customer complaints.
  • Responsible for ringing up customers in a timely manner and guaranteeing a high level of customer service.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Jul 2012 - Oct 2012

Secretary / Office Manager

Alpine Roof Co
  • Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
  • Computed accurate sales prices for purchase transactions.
  • Worked under strict deadlines and responded to service requests and emergency call-out.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Successfully interacted with customers and retail buyers to expedite orders.
Jan 2012 - Jul 2012

Cashier / Customer Service

The Hot Spot
  • Developed highly empathetic client relationships.
  • Worked as a team member performing cashier duties, product assistance and cleaning.
  • Expresed appreciation and invited customers to return to the store.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Maintained adequate cash supply in cash drawers at multiple checkout stations.
  • Responsible for ringing up customers in a timely manner and guaranteeing a high level of customer service.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Skills

Skills

Teamwork / Team Player

  • Possesses strong commitment to learn dynamics with the ability to contribute expertise and follow leadership directives at appropriate times
  • Thrives in a team environment and works well with others
  • Enjoys working as a team member as well as independently
  • Team leader and team player

Communication

  • Excellent written and verbal communication skills
  • Confident, articulate, and professional speaking abilities ( and experience)
  • Empathetic listener and persuasive speaker
  • Confident speaking in public, to groups, and or via email 
  • Excellent presentation and negotiating skills

Education

Education
Sep 1982 - Jun 1986

Palm Springs High School
General Education - Diploma

References available upon request