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Personal note

“The capacity to learn is a gift; The ability to learn is a skill; The willingness to learn is a choice.”

A lifelong learner and passionate working professional, based in Cape Town, South Africa.

I have a passion for children, animals and the more creative aspects of life. I too believe in a simplified life approach - life is about living and enjoying quality time with your loved ones - this is a motto that I try to live by.

My strengths revolve around attention to detail, being empathetic, organised but I am also very in tune with people’s feelings and sensitive to situations around me. The hospitality industry taught me a great deal, both from a work and life perspective. This, coupled with my current Executive Assistant and past Lead Course Coach role, I believe, has equipped me to handle any curveballs or stresses that the au pairing environment might throw at me. My role too as Lead Coach shows my love for mentoring and assisting others - which is where my love for education comes in. I hope to one day use the skills that I have obtained to help teenagers with their life choices, within a school context.

Work experience

Executive Assistant

XL Education

XL Education's vision is to see the upliftment of the society and the economy of South Africa by providing holistic and effective support to the development of young people. My role as Executive Assistant spans across three companies - XL Education, XL Maths & Science and Orangotang Music. My position involves admin assistance and task management, as well as project management, research, event management and marketing assistance.

Oct 2016March 2017

SA Regional Partnerships Coordinator

Paradigm Shift

Paradigm Shift's vision is to ignite the church to transform Africa's entrepreneurial poor through Business Training, Discipleship, Mentoring and Microcredit. My role as regional partnerships coordinator was to build and support new and existing SA partnerships. In addition to my coordinator responsibilities, I too was tasked with the role of conceptualizing and setting up the company's first online platform - both from a project management and hands on perspective. The LMS used was MATRIX.

May 2014Present

Lead Course Coach

GetSmarter

I play a lead role in the Coaching function of the Learner Performance Department. I oversee coaches communication strategies and ensure that coaches are driving student performance and meeting set performance standards. A large amount of my day is now focused on development and training. Ensure procedures are followed and that communication within the team and between relevant departments is fluid. This includes the day-to-day operational management of designated team members.

Dec 2013Apr 2014

Educationist

Lobster Ink

Lobster Ink is the hospitality education system that educates staff and management within the hospitality industry worldwide, using the most detailed, high-definition courses on international skills, international standards and product knowledge. My role as an Educationist in the Education department involves creating content and working collaboratively with the Production team to build bespoke, online courses for various hospitality establishments.

Jan 2010Nov 2013

Head of the Learning Platform

GetSmarter

GetSmarter is a high-touch online education company that works together with top universities and industry experts. As Head of the Learning Platform, my responsibilities include overseeing and project managing any new development work on our learning platforms, as well as being the 'communication centre' between our Content Production and Systems & Technology departments.

Jan 2010Dec 2012

Junior Course Coordination Manager

GetSmarter

GetSmarter is a high-touch online education company that works together with top universities and industry experts. My role as Junior manager entails overseeing the Course Coordination department and overseeing various projects and team members, to assist with our online delivery model.

Jul 2009Dec 2009

Management intern

Vineyard Hotel & Spa

I completed my 6 months Rooms Division practical at this 4 star establishment in Newlands, Cape Town. This establishment was a wonderful one to experience first hand the type of quality management that should be more more commonly found in this industry. I was fortunate enough to spend my training in departments such as revenue management, marketing and human resources where I took on various junior supervisory positions.

Dec 2007Jun 2008

Management intern

Cape Grace Hotel

I completed my 6 months Food & Beverage practical training at this 5 star establishment in Cape Town. This establishment prides itself on delivering nothing less than the best. This was an amazing growth experience, of which I learnt the finer skills of 5 star service. 

Childcare Work History

Kids Ministry leader (2017)

I volunteer as a kids ministry leader for kids ages 4 - 12 at my home church, Antioch Community Church.

Mentor & Youth group leader (2009 - 2013)

I was an active youth group leader and mentor for grade 8 - 12 girls at Southpoint Church. I still mentor two of these girls, currently in high school.

Babysitting - Robinson family (2009)

I was a babysitter for the Robinson family - for two girls ages 6 and 8. This involved dinner supervision and bedtime routine.

Au Pair - Kenilworth family (2008)

I was the au pair for a family of two boys (ages 7 and 9) in Kenilworth for 6 months, whilst the mother pursued her career as an artist. This involved doing homework supervision with both boys, supper assistance and bedtime routine.

Ad hoc babysitting

I have always been involved in some form of babysitting capacity over the years. The youngest being a newborn of just under a year, to primary and high school level. 

Education

Jan 2007Dec 2009

Diploma in Hospitality Management: Accommodation services (Cum Laude)

Cape Peninsula University of Cape Town

Graduated with Cum Laude

Main subjects

  • Hospitality, Financial and Accommodation Management
  • Information Systems - Theory & Practical
  • Hospitality Industry Law
  • Food & Beverage Studies - Theory & Practical

    Completed short courses

    • First Aid, Aids Awareness
    • Fidelio property management software
    • Pastel Accounting
    • Preliminary Wine course (Cape Wine Academy), Wines of the World, Food & Wine course, Bar tending
    Jan 2006Dec 2006

    Diploma in Office & Business Administration

    Montrose Business College

    Main subjects

    • Practical Bookkeeping
    • Legal Studies
    • Human Resources
    Jan 2000Dec 2005

    Matric

    Pinelands High School

    Graduated with Matric exception

    • English (A)
    • Afrikaans (E)
    • Accounting (B)
    • Maths (E)
    • Biology (D)
    • Art (B)

    Photographs

    A few photographs