Printing tool Download PDF

Taliea Marie Lee Roberts

Customer Service Representative

Summary

 Experienced Customer Service Representative with knowledge and ability to use Micrsoft office progams, looking for an entry level Position or organization willing to train , with room for advancement showing myself to be an asset to the company.

Work experience

03/2017Current

Telephone marketing(Inbound/outbound)

Gateway Marketing

Contacting home owners offering refinance, tax debt and credit card debt relief consultations.

Key Achievements:

  • Bonuses often.
  • Top transfers often.
10/201402/2015

Telephone marketing(Inbound/outbound)

Gateway Marketing

Contacted homeowner's, offering refinance options consultations, tax debt, credit card debt and  financial aide debt relief consultations.

Key Achievements:

  • Bonuses often
  • My recorded conversations were used to train new hires.
10/200810/2009

Customer Service/Cashier/Chocolatier

Ghirardelli's Ice Cream & Chocolate Factory

Worked as cashier, opened and closed store, stocked, waited and bussed tables.

Key achievements:

  • Raise in pay due to work ethic.
07/200704/2008

Cashier/Sandwich Artist

Subway Restaurant

Worked as cashier, opened and closed two different stores, did inventory, stocked and prepped, made sandwiches soups and salads.

Education

09/200412/2004

General Education Diploma

Grossmont Adult School

English, Math, science, Reading and comprehension

09/200412/2004

Office Management Certificate

Grossmont Adult School

Learned Filing, grammar correction, message retrieving, and Microsoft Office programs.

Professional Associations

  • Graduated KIVA 
  • Graduated Parent Care Cental (Alumni)

Skills

Team player
  • Ability to multitask
  • Fast learner
  • Computer literate
  • Microsoft office knowledge
  • Pays attention to details
  • Hard worker
  • Great organizational skills
  • Some filing experience
  • Has California drivers license