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ARSH KAUR

Customer Service Representative

Summary

Proficient team member  experienced in fast paced environments motivated to maintain customer satisfaction and contribute to company success . Highly enthusiastic customer service professional with over 1 year of customer interface experience. 

Work Experience

2018-022018-12

Office Admin/Receptionist

Intelsoft Services Inc.                                                                                               Brampton, ON
  • Assisted customers by providing information and resolving any complaints.
  • Regularly acknowledged by leadership for timeliness and attention to detail.
  • Spearheaded transition from paper invoices and DOS-driven Peachtree to QuickBooks and Point of Sale system, training all employees in newly implemented technologies.
  • Demonstrated flexibility and superb work ethic in enthusiastically taking on special projects in addition to primary office administration responsibilities.
  • Reported equipment failures and low inventories to store managers.
  • Stocked inventory & Respond to customer inquiries, issue receipts, and record customer suggestions.
2017-082018-02

Pizza Maker/cashier

Popular Pizza                                                                                                            Brampton, ON
  • Worked with large-volume cooking equipment such as grills, deep fryers and ovens
  • Maintained food safety standards at all times
  • Assisted with creating the employee schedule for the month
  • Measured ingredients required for specific food items being prepared
  • Assisted manager with administrative work as needed
  • Maintained an appropriate stock level of supplies and ordered as needed
  • Able to quickly build rapport with customers and ensure their repeat business
2017-012017-08

Food Server/Cashier

India's Taste                                                                                                              Brampton, ON
  • Monitored the status of placed orders and encouraging the workers for faster preparation of orders
  • Assured the quality of food and arrangement of dishes are as per the standards marked by the authorities
  • Provided menus and suggested menu items, and daily specials in detail
  • Provided information on specials and detailed information on all entrees
  • Relayed orders to the cooks and ensured that all orders were delivered on time and ensured the accuracy and quantity of every order
  • Served food as it arrived and refilled glasses, delivered food items in a professional and timely manner.

Skills

  • Excellent Customer Service and interpersonal skills
  • Proficient with computers, learns new software systems with ease
  • Experience with staff training
  • Proficient at Microsoft Excel and PowerPoint
  • Thorough understanding of food safety and handling requirements
  • Extensive experience in customer service
  • Trained in food, liquor, and wine service
  • Ability to comprehend and communicate in fluent English
  • Adhere to timing standards for products and services
  • Ability to follow all cash handling policies and procedures

Education

2018-012020-12

Fashion Management and Promotions

Humber College, Etobicoke , ON
2013-092017-12

Bachelors in Fashion Designing

Khalsa College, Amritsar, Punjab, India

Hobbies

  • Interested in art and craft in free time
  • Deeply involved with playing various indoor and outdoor games

References Available Upon Request