Download PDF


Highly motivated Business Intelligence Professional with 15 years of report development & analysis, database development, software engineering, capturing user requirements and translating user requirements into technical specifcations.  Demonstrated leadership abilities and team work skills as well as the ability to accomplish tasks under minimal direction and supervision.  Proven experience utilizing strong analytical skills, attention to detail and hard work ethics to capture complex requirements to build useable systems.

Work experience

Nov 2013Present

Project Manager


Primary support for Microsoft Dynamics ERP application. Manage vendor priorities and provide primary communication with vendors. Provide SharePoint 2013 administration and support.  Maintain and support C# websites.  Support SQL database jobs and Windows tasks. Create and maintain SSIS packages to extract, transform and load data. Manage and Deploy Pronto Forms. Perform and comply with Sarbanes Oxley IT controls.  Provide data extracts and report for internal and external auditing.  Develop and maintain SSRS reports.  Maintain VisualStudioOnline site for source control and vendor code support.  Developed release management process and documentation for Forest and Land Management software.   

  • Completed upgrading 20 DTS packages to SSIS packages ahead of schedule
  • Successfully transitioned ownership of all ERP Sarbanes Oxley Reporting and IT auditing requirements from previous owner. 
Oct 2006Nov 2013

Senior Analyst


Supervised the group that is responsible for maintaining the Enterprise Document Imaging system, Legal Software and Parks software for the City of Spokane. I was also the Project Manager on a new implementation of new legal software for the municipal courts and on a new permit system.  Coordinated task assignments and completion of contractual obligations related to new permit system.  Lead the migration of vendor hosting to internal hosting of new permit system.  Captured user requirements and created process flow diagrams.  I supported all Microsoft Access database issues for a majority of the departments. Provided an interface to extract addresses, parcels, owners, parcel values, address conditions, and parcel conditions from various data sources and combine values where applicable from two different data sources. Wrote and maintained a C# website for Probation Department. Over a few years I also acted as a database administrator where I would optimize databases, install SQL Server, manage SQL Server licenses, create and schedule database backups, and ensure the databases were available day and night, 7 days a week.  Created database schemas, entity relationship diagrams.  Created Crystal reports and managed Crystal Reports server. 

  • Completed 3rd phase of a new permit system project with a $6 million budget 
  • Recognized for efforts in creating a positive outcome on the Homeless Management Information Systems. 
  • Prepared and presented a status update for the Finance division for the City of Spokane.
  • Successfully restored the police document imaging database after a process being run by the users inadvertently removed over 1 million records.

Programmer Analyst


I acted as Project Manager for sales forecasting project to be integrated with new ERP system. Analyzed business requirements and documented company needs for sales revenue, booked sales orders, and forecasted sales order reporting. Created applications to help support business needs defined in business requirements. Analyzed software requirements. Created functional requirements documentation. Developed software using Visual Studio and Visual Studio.Net. Tested and specified functional changes to software. Maintained software by providing feature enhancements and fixes/revisions to errors in software.  

  • Project Manager and technical lead for sales forecast tool to support sales pipeline for large volume of sales.
  • Extracted data from AS400 DB2 database and populated a SQL Server 2000 database with a C# application and stored procedures in SQL Server.
  • Extracted data from Oracle 10g database using PL/SQL.
  • Documented integration to extract data from Oracle 10g database and populate a SQL Server database using BizTalk Server 2006. The integration extracted specified booked sales orders data and sales revenue data.

Programmer Analyst

City of Spokane

Analyzed rain and flow data from monitors and rain gauges. Provided programming support for several software applications and systems written in Microsoft Word, Excel, Access, Visual Basic and C#. Helped develop and implement software applications and systems. Created Crystal Reports from SQL Server 2000 and Oracle databases. Wrote monthly data reports and posted to a web site. Maintained department web site using HTML, JavaScript and ASP. Administered Hansen software system with Oracle database. Wrote user documentation and procedures for department applications and processes. Installed department applications, printers, and hardware.


IT Coordinator


Provided IT support for internal and external users through verbal communication and by creating written documents. Designed and created internal software tools for use by sales force and accounting department to help create a more efficient environment. Migrated the Windows 2000 Server to a new server running Windows 2003 Small Business Server with SATA RAID configuration and dual hard drives with mirroring. Maintained company E-Commerce web sites running on a hosted Windows 2003 Server with a hosted Microsoft SQL Server 2000 database that were created using Microsoft Visual Studio.Net and programmed in C#.  Migrated QuickBooks accounting software to Accpac accounting software. 

Sep 20002004

Software Engineer II


I created applications to help support business needs defined in business requirements. Analyzed software requirements. Created functional requirements documentation. Tested and specified functional changes to software. Maintained software by providing feature enhancements and fixes/revisions to errors in software. Co-lead a new automated test effort with the software quality assurance group, creating manual and automated test scripts in Rational Robot and Rational TestManager. Created and maintained software applications using Visual Basic 6, Visual C++, and C#.Net. The data that was stored and retrieved in the applications was stored in Microsoft Access 97, and Microsoft SQL Server 2000 databases. Serialized data to XML files from classes created in C#. De-serialized data in XML files back into classes created in C#.



Leadership Spokane

Developing skills to better lead and understand the needs of Spokane


Bachelor of Science in Computer Information Systems

Eastern Washington University

Emphasis in software engineering, business analysis and systems administration


Microsoft Visio

Dataflow diagrams, entity relationship diagram, system maps

Microsoft Office

Extensive experience with Excel, Access, Project, Word, Outlook PowerPoint, VBA.  Formal training using Excel, Access and Project

SQL Server

creating databases, jobs, SSIS packages, DTS packages, SSRS reports SSAS.  Formal training in SQL Server Administration, SSRS and SSAS.   


Develop windows desktop applications, web applications, web services, compile executables and code behind pages.  Connect code to SQL, Oracle, and Access databases.  Programming Languages in C# and

Oracle 10g server

Experience install Oracle 10g, providing server administration, RMAN backups, configuring Oracle Grid 

Crystal Reports

Create crystal reports, administer Business Objects 9.0 server.  Formal training create crystal reports



Business Analyst Boot Camp


Requirements gathering techniques, process modeling, systems analysis