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Summary

A creative mind with 2 years of working experience, enthousiastic to learn new abilities and to meet new people. Efficient, proficient in IT and guarding a great language knowledge. Discreet, sincere and patient.

Work experience

08/2016now

Logistic Customer Service Employee

Wynn's Belgium BVBA
  • Ordehandling
  • Answering phones and making phone calls
  • Creating invoices and credit notes 
  • Handling complaints
  • Following up on inventory and delivery of an order
  • Following up on price and product range modifications 
  • Creating transport documents (CMR, e-AD, EXA/EUA, ATR, VOC-Bilanz) 
  • Communicating with customers and colleagues of all the departments 
Jun 2015Jul 2016

Customer Service Employee

Bio-Rad Laboratories NV/SA
  • Ordehandling
  • Answering phones and making phone calls
  • Handling complaints
  • Following up on orders
  • Creating credit notes 
  • Drafting reimbursement papers
Feb 2014Sep 2014

Coworker

Corderie Ledent

Photoshop (artwork for blisters, deleting backgrounds of photos and enhancing photos),
Administrative tasks (copying, telephoning, mailing, classifying); placing orders

Jun 2013Sep 2013

Coworker

Corderie Ledent

Photoshop (artwork for blisters and deleting backgrounds of photos), Administrative tasks (copying, telephoning, mailing, classifying)

Jul 2012Sep 2012

Co-assistant

Brewery D'Hollander

Administrative-commercial work

File orders in the computer system, take up orders by telephone, help customers in the shop, rearange products, classefy invoices, order products.

Apr 2012Jul 2012

Consulente

Tupperware

Promote products, search for potential clients, hoste parties, sell products, give out brochures and catalogs.

Jun 2010Jul 2012

Sales Clerk

AS Adventure

Secure the products, help clients, fill up the counters, make promotion for the client card

Oct 2011Oct 2011

Coworker

Infostrat

Administrative work: compose companies' folders, classefy, print documents

Aug 2011Aug 2011

Coworker

Palm Parkies

Take up orders, serve and pass drinks, tidy up (clear fences, wooden paths, ...) and promote the festival.

Education

Sep 2015Now

Duits A2

Avondschool LBC

120 course hours per year

I have studied German 1.1 in 2015

Then I have studied German 1.2 by myself

Currently I'm studying German 2.1

Sep 2012Jun 2015

Bachelor Office Management

Karel De Grote Hogeschool

Studied to use Dutch, English, French an Spanish in a business context.

Learnt about Social Security, Human Recources, Client Relation Skills, Sales and Customer Support.

Was trained to use Microsotf Office, Adobe Photoshop, Outlook, Visio and Webdesign in a fluent way.

Graduated in June 2015

20112012

Bachelor Office Management

College of Gent

I studied dutch, english, french and spanish to use in a business context and to translate english and french to dutch and the other way around. The Microsoft Office program Word does not have any more secrets for me.

Besides languages and IT-skills, I also learned about accountacy and the culture of the United Kingdom and the United States of America.

At last I have learned about writing reports and creating presentations in a professional way.

Sep 2004Jun 2010

Secondary School

OLVP

I learned all basics of languages (English, French and German), psychology, sociology, cultural values and norms, esthetics, geopgraphy, history, mathematics)

Photoshop Portfolio